To secure a challenging position in a growing organization where I can utilize my skills and knowledge to contribute to the growth and success of the company.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Help Desk- Executive
E-Office, IT Department -Government of Bihar
Patna
07.2023 - 06.2025
Gave E-Office training to new users in different government offices like Lalit Bhawan, Haj Bhawan, Bipard Patna, and Finance Department.
Provided training how to log in, use the Inbox, and understand the Dashboard and task tracking.
Explained how to do Diary Entry, create new files, and write Note Sheets with examples.
Provided guidelines how to send files, track file movement, and log out safely.
Helped users practice making and sending files, writing remarks, and uploading PDF documents.
Instructed team members regularly to write correct File/Diary numbers and keep checking their Sent and Inbox folders.
Education
Bachelor of Commerce (Honours) -
Kalinga University
Raipur
01-2024
Class XII -
Bihar Board of Open Schooling & Examination
Patna
01-2021
Class X -
Bihar Board of Open Schooling & Examination
Patna
01-2019
Skills
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Technically sound
Open for learning
Detail-oriented
Strong time management skills
Self Confidence
Positive Attitude
Determination
Certification
Diploma in Computer Application, Nilesh Computers Pvt. Ltd.
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge and belief.