Abhinav Bisht

• Provided analytical, planning and coordination support on projects as assigned, reviewing, interpreting, analyzing and illustrating data to stimulate and support enlightened decision making.
• Review functional and system requirement specification and create detailed, comprehensive and well-structured test plans and test cases and execute them.
• Identify and log defects and track the defects until the end of its lifecycle and perform retest on defect closure.
• Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
• Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
• Improved business direction by prioritizing customers and implementing changes based on collected feedback.
• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
• Oversaw entire product deployments from vision and creation to rollout and delivery.
• Attended Agile ceremonies, demos and production proving activities.
• Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.

• Review of functional and system requirements and preparing a comprehensive test plan in accordance with it.
• UAT of product in accordance with features mentioned and tracking the expected results and actual results in a test tracker.
• Supporting client by conducting meetings with stakeholders and documenting all the key requirements.
• Connecting with technical team for the incorporation of requirements and getting them fulfilled on time.
• Work towards closure of defects by re-testing the features again once resolution update is received from technical team.
• Implement changes as per the feedback received from stakeholders.
• Conducting weekly and monthly meeting with client and stakeholders to know their feedback and documented it.

• Provided application support to DotNet Based applications RightAngle(Batch Monitoring Tool).
• Loading Prices in System and Price load Validation
• Pre EOD validation and End of Day Scripts run.
• Performing Incident Management, Job scheduling, Monitoring Trading Jobs, Checking Server Logs, Checking Server Performances & Troubleshooting.
• Resolving high CPU or Memory utilization issues via proactively ITRS monitoring.
• Perform scheduled checks and send Checklist to all stakeholders.
• Deploying scripts on Production and UAT environments.
• Running SQL scripts on Production and Test Environments as and when required.
• Code backup and refresh. Previous month's account closed and rolled back to the current month.

• Monitoring the Control-M batch jobs of more than 150 plus customers.

• Working on workload policies during deployment.

• Creating and managing job flows and dependencies.

• Creating cyclic jobs with required job frequency.

• Creation of jobs using control m and quantitative resources.

• Calendar creation as per scheduling criteria.

• Configuration of e-mail and alert notification as per batch requirement.

• Unscheduling jobs as per customer requirement.

• Modifying jobs and folders as per application team requirements.

• Providing control m application access as per user requirement.

• Reporting of Control-M job failures and working with the Application support team in fixing the issue.

• Report making of the batch jobs.

• Used salesforce as a ticketing tool.

• Ad hoc runs of the batch jobs.

• Performing various basic Control M operations such as Hold, Kill, Delete, Set to Ok, Re run, by pass in conditions, time conditions etc.

• Checking control m agent status.

• Logging in into different data centers (windows server) to check control EM client and login to it according to requests.

● Monitoring the daily jobs and trouble shoot the failed jobs

● Collaborating with the developers for bug fixing

● Identify the repeated issue and create problem ticket for code level fixing

● Perform the daily health check of the application on production environment.

● As per the requirement of end user we prepare and extract report from the database.

● Ensure production changes/releases by raising GCM (Global Change management) and following up to ensure GCM is implemented successfully

● Support According to SLA

● Raise tickets for critical issues

● Resolve the issue which are in our Scope

● Resolve issues related tickets based on the priority

● Escalate to L3 if necessary and tracking that issue until it resolved.

● Responsible to execute and monitor the daily, weekly and monthly jobs which is scheduled by Control-M

● Responsible for providing 24*7 support

● Collaborating with clients on regular basis.

Monitoring the windows servers from time to time to make sure they are up and running.