Abhinav Dubey
Gzb
Summary
To utilize skill in administration, management, and personnel toward further responsibilities in professional administration and challenging role in Hotel Management
Dedicated, resourceful, and decisive individual Successfully maintained multiple jobs Demonstrated skill in working with a group Order and data entry experience Proven ability to work under changing fast-paced priorities Handle multiple tasks concurrently. Organized. Experience in problem resolutions
Overview
20
20
years of professional experience
Work History
Sr. Key Account Manager
Prestair Systems
10.2024 - Current
- Played an instrumental role in winning new business through targeted prospecting and relationship building activities.
- Implemented process improvements within the key accounts division, enhancing efficiency levels across the team.
- Collaborated with internal teams to ensure timely and accurate delivery of products and services to clients.
- Monitored industry trends to stay ahead of competitors, offering relevant solutions to customers'' needs.
RESTAURANT GENERAL MANAGER
BIKANERVALA RESTAURANT GAJRAULA
11.2022 - Current
DUTY MANAGER
PVR CINAMES
10.2015 - 11.2022
- Assist in weekly labor forecasting and scheduling
- Respond to and resolve customer complaints.
- Manage office operations and produce correspondence.
- Manage office operations and produce correspondence.
RESTAURANT GENERAL MANAGER
TIKKA TOWN
09.2013 - 09.2015
- Responsible for SCM order & supply and food cost
- Daily one audit as per there DSR (Daily Sale Report)
- Responsible for cost and quality control, production, and food cost
- Assist in weekly labor forecasting and scheduling
- Coordinate delivery schedules and monitor delivery personnel.
- Respond to and resolve customer complaints.
- Managed technically proficient and hospitality-oriented staff
Area Manager
COFFEE DAY XPRESS
11.2011 - 08.2013
- Handling 24 outlets with two supervisors
- Responsible for SCM order & supply and food cost
- Daily 3-4 audit as per there DSR (Daily Sale Report)
- Interact with customers, providing advice in the selection of products.
- Monitor production ensure realization of customer specifications
- Monthly buddy’s salary and weekly duty roster
- Making monthly MIS for 24 outlets
- Making monthly budget for C&d supply
Asst. Manager
PHD Vasundhara
12.2009 - 10.2011
- Managed technically proficient and hospitality-oriented staff
- Stations included Sauté, Fry, Salad, Baking, Hot/Cold Sauces, Portioning, Inventory, Ordering, Scheduling, and Supervision
- Supervised reconciliation of all Front Desk and Food and Beverage transactions
- Administered overnight operations of Front Desk, Security, and Food and Beverage outlets
- Ensure standards of Dining
- Prepare biweekly/monthly housekeeping inventory
- Assist in weekly labor forecasting and scheduling
- Developed innovative and efficient system of reconciliation
Asst. Restaurant Manager
SUBWAY RESTAURANT
10.2008 - 12.2009
- Developed innovative and efficient system of reconciliation
- Responsible for cost and quality control, production, and food cost
- Assist in weekly labor forecasting and scheduling
Sales/Customer Service Representative
PIZZA HUT
11.2006 - 09.2008
- Interface with merchandising personnel, at all levels, and provide technical information on company products and services
- Interact with customers, providing advice in the selection of products.
- Monitor production to ensure realization of customer specifications
- Coordinate delivery schedules and monitor delivery personnel.
- Respond to and resolve customer complaints.
- Manage office operations and produce correspondence.
Trainee Steward
HOTEL ALKA
04.2005 - 10.2006
- Performed all associated Prep Work, with the handling of stations and the cooking of food items
- Cooked dishes to order as needed.
- Streamlined work flow, acted as management liaison, scheduled shifts, provided inventory control
Education
Diploma in Hotel Management -
Bharath Vidya Bhavan
Bachelor of Arts - undefined
University of Delhi
Skills
- Relationship management
- Industry expertise
- Client onboarding
- Strategic account management
Awards
- Best Employee of the Month Award, Has been awarded as the 'Best employee of the month' four times for performing best as an employee of PIZZA HUT.
- Best Restaurant General Manager, Has been awarded as the 'Best Restaurant General Manager' for managing in an excellent way giving way to increased productivity.
- Punctuality Award, Awarded for being punctual and regular in duty (PVR CINEMA).
Timeline
Sr. Key Account Manager
Prestair Systems
10.2024 - Current
RESTAURANT GENERAL MANAGER
BIKANERVALA RESTAURANT GAJRAULA
11.2022 - Current
DUTY MANAGER
PVR CINAMES
10.2015 - 11.2022
RESTAURANT GENERAL MANAGER
TIKKA TOWN
09.2013 - 09.2015
Area Manager
COFFEE DAY XPRESS
11.2011 - 08.2013
Asst. Manager
PHD Vasundhara
12.2009 - 10.2011
Asst. Restaurant Manager
SUBWAY RESTAURANT
10.2008 - 12.2009
Sales/Customer Service Representative
PIZZA HUT
11.2006 - 09.2008
Trainee Steward
HOTEL ALKA
04.2005 - 10.2006
Bachelor of Arts - undefined
University of Delhi
Diploma in Hotel Management -
Bharath Vidya Bhavan
Similar Profiles
Saubhagini PradhanSaubhagini Pradhan
Sales Coordinator at Fujiyama Power Systems Pvt LtdSales Coordinator at Fujiyama Power Systems Pvt Ltd
Barbara VogtBarbara Vogt
Office Manager at Residential Waste Systems & Residential Fuel SystemsOffice Manager at Residential Waste Systems & Residential Fuel Systems
Evonne H. EspinosaEvonne H. Espinosa
Technical Support Representative at LP Systems Ventures, Inc. (LegalPRO Systems, Inc.)Technical Support Representative at LP Systems Ventures, Inc. (LegalPRO Systems, Inc.)
Neeraz SharmaNeeraz Sharma
Print Media Management & Design (Part-Time) at Shubham Advertising AgencyPrint Media Management & Design (Part-Time) at Shubham Advertising Agency
ADITYA CHATURVEDIADITYA CHATURVEDI
Hardware Engineer at Ciena IndiaHardware Engineer at Ciena India