Analyzed customer data to identify trends and anticipate customer needs.
Developed and implemented strategies to increase customer satisfaction and engagement.
Formulate and execute growth strategies to drive user acquisition, activation, retention, and monetization for our educational products.
I streamlined the purchase process via an email campaign, increasing revenue from 3.5L to 20L in one month with a conversion rate of 18% from organic traffic.
Analyze user data to identify growth opportunities and optimize the user journey. Implement A/B tests and other experiments to validate hypotheses and improve key performance metrics.
Develop and manage campaigns, including email marketing to increase the user base.
Create and implement strategies to enhance user engagement and retention, including personalized onboarding experiences, email marketing, push notifications, and in-app messaging.
Collaborate with product, design, and engineering teams to enhance product features based on user feedback and market research. Advocate for improvements that will drive growth and improve the user experience.
Monitor, analyze, and report on key growth metrics and KPIs. Provide actionable insights and recommendations to senior leadership.
Conduct competitive analysis and market research to stay abreast of industry trends, user needs, and emerging technologies.
Employed a data-driven approach to identify trends and opportunities for revenue generation.
Conducted feedback calls with users to identify challenges with platform features, such as Perks, and implemented solutions based on the insights gathered.
Email Marketing Specialist and Operations
Magically Genius
05.2024 - 06.2024
Tracked key metrics and developed spreadsheets and data models.
Devised data visualization dashboards to make complex data more accessible to stakeholders.
Tracked key performance indicators to measure success of campaigns.
Execuve Assistant to CEO
Unacademy
09.2023 - 04.2024
Organizing and coordinate a variety of training, events and managing hiring related schedules.
Implemented project governance framework, including project initiation, planning, execution, and closure processes, to ensure alignment with organizational goals and objectives.
Managed and processed expense reports for team members, ensuring accuracy and adherence to company policies.
Conducted regular Audits of documentation practices to identify gaps and areas for improvement, resulting in increased efficiency and accuracy in reporting
Conduct regular audits across multiple centers nationwide to assess operational performance, financial accuracy, and regulatory compliance.
Work closely with center managers to collect and review financial statements, operational procedures, and internal control protocols to identify areas for improvement.
Associate Academic Operaons
Unacademy
07.2023 - 12.2023
Managing and Coordinating offline centers, providing training for smooth functioning.
Auditing educators classes and academic team work - class scheduling/Batch & Course creation etc.
Involved in curriculum planning, ensuring the quality of educational content.
Educators utilization on and managing the Batch compliance.
Analyzed data and performance metrics to evaluate the effectiveness of the SRG program and make strategic improvements.
Successfully Managed 20 Unacademy Centres across India, ensuring operational efficiency and smooth functioning.
Academic operaons (Intern)
Unacademy
04.2023 - 06.2023
Implemented efficient academic scheduling processes resulting in a 20% increase in course enrollment
Coordinated faculty development workshops and training sessions to enhance teaching quality and student engagement
Managed the Special Rankers Group (SRG) program at Unacademy, identifying top-performing students from various centers across India.
Developed selecon criteria and implemented a rigorous screening process to identify candidates for the Special Rankers Group.
Communicated and coordinated with students, teachers, and stakeholders to ensure smooth onboarding into the SRG program.
Education
Bachelor of Engineering - BE in Electrical, Electronic and Communications Engineering -
Acharya Institute of Technology, Bangalore
04.2023
Central Board of Secondary Education Class 12th in Science - undefined
JD Public School, Chhappra
04.2018
Indian Certificate of Secondary Education 10th Examination in Science - undefined