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Abhinav Kumar Tunuguntla
Hyderabad
Summary
Dynamic Senior Manager in Revenue Operations with a proven track record at Forsys Inc, leveraging advanced Excel and CRM expertise to drive revenue growth. Skilled in pipeline management and data visualization, I excel at optimizing operational strategies and enhancing team performance through effective collaboration and critical thinking.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Senior Manager Revenue Operations
Forsys Inc
Hyderabad
05.2024 - Current
- Streamlined operational workflows by implementing ERP and CRM systems.
- Led annual department budget planning based on forecasted sales volumes.
- Generated comprehensive pipeline progress reports for senior management to inform strategic decision-making.
- Coordinated cross-departmental efforts to ensure project execution met timelines and budget constraints.
- Analyzed sales data to identify trends, informing adjustments to operational strategies.
- Maintained sales reporting tools for effective performance tracking.
- Collaborated with sales teams to align marketing initiatives with organizational goals.
- Developed targeted marketing campaigns for diverse customer segments, enhancing market reach.
Sales Operations Manager and Analyst
Zinier Technologies Pvt Ltd
Bengaluru
07.2023 - 12.2023
- Continuously assess and enhance the lead generation process, ensuring it aligns with marketing and customer acquisition strategies.
- Supported sales team through calls on priority accounts, contributing to target achievement.
- Developed and managed sales pipeline, prospecting and assessing sales while moving multiple transactions through the pipeline.
- Collaborate with the marketing team to enrich data for leads received from field events.
- Conducted data analytics with SQL and additional tools.
- Maintain open and transparent communication with sales regarding lead progress and status.
- Develop and manage compensation plans and incentive structures for the Sales Development team.
- Generate and present regular reports on lead generation and conversion metrics.
- Validating sales compensation data for accuracy and consistency with the corporate Sales Compensation policies and guidelines.
- Collaborate closely with sales and marketing teams to create and execute a strategic plan for pipeline generation.
- Generating comprehensive management summaries and reports through Advance Excel Functions / Macros and providing key insights for strategic decision-making.
- Implement and maintain sales enablement tools and technologies to support SDRs.
- Monitor and report on key performance indicators (KPIs) to track sales performance.
- Collaborate with leadership to develop and maintain accurate forecasts.
- Develop and implement sales strategies and revenue generation plans to achieve company targets.
- Develop and maintain sales and revenue reports and dashboards in Tableau to provide insights and recommendations to leadership teams.
- Lead and mentor a team of sales and revenue operations professionals to ensure high performance and productivity.
- Collaborate with cross-functional teams to optimize sales processes and drive operational efficiency.
- Collaborate with IT and other departments to ensure seamless integration of tools into existing workflows.
Sales Operations Manager - International Sales
upGrad Education Pvt Ltd
Mumbai
01.2022 - 07.2023
- Conducted sales performance reviews and provided feedback to sales teams, identifying areas for improvement and implementing corrective actions to enhance overall performance.
- Managed and updated CRM systems with accurate information on leads, contacts, activities, and opportunities, ensuring effective pipeline management and reporting.
- Forecasting, Planning & Scheduling - Ensuring organization's strategic goals are met through forecast modelling, collaborative planning, and effective scheduling process.
- Maintain accurate and up-to-date records of sales activities, interactions, and progress in the CRM system.
- Collecting and analyzing the business requirements and transfer the same knowledge to the development team.
- Contracting & Commercials - Negotiating, drafting, editing contract agreements with vendor teams to ensure all upGrad contract meets regulatory requirements of the scope of work outsourced.
- Collaborated with cross-functional teams, including marketing, finance, people, legal, and IT, to ensure seamless coordination and integration of business operations in accordance with policies and procedures.
- Monitor tableau dashboards on key sales metrics, such as pipeline, conversion rates, and sales revenue.
- Partner with Finance for budgeting and financial planning activities, ensuring effective resource allocation and cost optimization.
- Manage and optimize sales operations systems, including HubSpot CRM and sales forecasting tool Tableau, to streamline processes and improve efficiency.
- Collaborate with cross-functional teams, including sales, marketing, and finance, to align goals and ensure effective execution of sales plans.
- Train and mentor sales teams on best practices, sales techniques, and product knowledge to enhance their performance and drive results.
- Develop and implement sales strategies and processes to drive revenue growth and achieve sales targets.
- Facilitated communication among stakeholders to ensure accurate implementation of database specifications.
NHQ Channel Operations Manager and Analyst
Reliance Jio Infocomn Ltd
Mumbai
01.2016 - 01.2022
- Analyze and evaluate channel performance, identifying areas for improvement and implementing strategies to enhance productivity and profitability.
- Monitored and evaluated operational performance of Jio Centers using Tableau dashboards, identifying key areas for improvement to enhance overall effectiveness.
- Prepare and present reports on operational performance to senior management.
- Presented Pan India SIM, Recharge, and Jio Phone performance data to NHQ Sales & Distribution OC Team, informing management's strategic decisions.
- Created Tableau dashboards for JC, State, and NHQ levels, facilitating data-driven business planning for front-end teams.
- Preparation of KPI Reports / Dashboards in Power BI.
- Oversee and manage daily operations of the NHQ (National Headquarters) office.
- Expertise in data manipulation and analysis using SQL for tasks such as filtering, sorting, and joining tables.
- Proficient in writing complex SQL queries for data retrieval, filtering, and aggregation.
- Proficient in troubleshooting and debugging SQL-related issues, including data discrepancies.
- Coordinating with IT-Analytics team with regard to modifications in Tableau Dashboard Pages.
Assistant Manager - MIS
Vodafone India Pvt Ltd
Mumbai
12.2012 - 01.2016
- Collaborate with senior management to develop and implement long-term MIS goals and objectives.
- Monitor and evaluate the performance of MIS systems and make recommendations for improvements.
- Prepare and present reports on MIS activities.
- Coordinate with other departments to gather and analyze data for reporting.
Assistand Manager - Collections
Tikona Digital Networks Pvt Ltd
Mumbai
03.2012 - 12.2012
Executive - Credit and Collections
Tata Teleservices Maharashtra Pvt LTd
Mumbai
01.2005 - 03.2012
Graduate Trainee
Investor Services Pvt Ltd
Mumbai
07.2004 - 12.2004
Education
Executive Certificate Program in Data Analytics For Business Decision Making - Business Analytics
Indian Institute of Management Visakhapatnam
Visakhapatnam10-2024
MBA - Marketing Management
Wellingkar Institute
Mumbai09-2020
M Com - Cost and Management Accounting
Acharya Nagarjuna University
Tenali04-2011
B Com - Cost and Management Accounting
Acharya Nagarjuna University
Tenali03-2004
Skills
- Sales pipeline management
- Revenue analytics
- Revenue optimization strategies
- Demand planning
- Market analysis
- CRM systems and Salesforce administration
- Salesforce certified administrator
- Advanced Excel and PowerPoint
- Data visualization and presentation
- Budget management
Accomplishments
Certificate of Appreciation for Exceptional work towards Operations Maintenance and Processes - Revenue for Q1 2023-24 - upGrad Education Pvt Ltd
Projects
- New Program Launches (GGU DBA, Whoolf MBA / DBA) across International Market. (upGrad Education)
- Transition of CRM from Leadsquared to Hubspot. (upGrad Education)
- Jio Phone Launch (Reliance Jio Infocomn)
Languages
- Telugu, Proficient
- English, Bilingual or Proficient
- Hindi, Bilingual or Proficient (C2)
Certification
- Salesforce Certified Admin
- Hubspot Saleshub Certification
Timeline
Senior Manager Revenue Operations
Forsys Inc
05.2024 - Current
Sales Operations Manager and Analyst
Zinier Technologies Pvt Ltd
07.2023 - 12.2023
Sales Operations Manager - International Sales
upGrad Education Pvt Ltd
01.2022 - 07.2023
NHQ Channel Operations Manager and Analyst
Reliance Jio Infocomn Ltd
01.2016 - 01.2022
Assistant Manager - MIS
Vodafone India Pvt Ltd
12.2012 - 01.2016
Assistand Manager - Collections
Tikona Digital Networks Pvt Ltd
03.2012 - 12.2012
Executive - Credit and Collections
Tata Teleservices Maharashtra Pvt LTd
01.2005 - 03.2012
Graduate Trainee
Investor Services Pvt Ltd
07.2004 - 12.2004
Executive Certificate Program in Data Analytics For Business Decision Making - Business Analytics
Indian Institute of Management Visakhapatnam
MBA - Marketing Management
Wellingkar Institute
M Com - Cost and Management Accounting
Acharya Nagarjuna University
B Com - Cost and Management Accounting
Acharya Nagarjuna University