Analytical and detail-oriented Data Analyst with expertise in predictive modeling, statistical analysis, business analysis and ETL processes. Proven ability to collaborate with cross-functional teams to deliver actionable insights that drive strategic decision-making.
Customer churn prediction using classification
Developed a customer churn prediction model for an online retail store using classification algorithms enhanced with a bagging ensemble technique, the model achieved an accuracy of 80%, with a precision of 0.78, and a recall of 0.82, indicating strong performance in correctly identifying customers likely to churn while maintaining a low rate of false positives