Summary
Overview
Work History
Education
Skills
Software
Timeline
CustomerServiceRepresentative
Abhinav Sharma

Abhinav Sharma

Team lead Operations
194 / 5 Tukhmirpur Extension Near Delhi Police Camp East Delhi,Delhi

Summary

Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.

Overview

4
4
years of professional experience
3
3
years of post-secondary education
1
1
Language

Work History

Operations Team Lead

Pacific An Access Healthcare
Noida
2023.07 - Current
  • Motivated and trained employees to maximize team productivity.
  • Generated reports detailing findings and recommendations.
  • Led team of professionals to achieve project goals on time.
  • Identified areas for improvement in operations.
  • Managed complex projects with multiple deadlines, ensuring all objectives were met successfully.
  • Streamlined workflow processes, resulting in improved overall team efficiency and effectiveness.
  • Managed internal operational standards and productivity targets.
  • Paid attention to detail while completing assignments.
  • Demonstrated high level of initiative and creativity while tackling difficult tasks.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and detail-oriented with strong work ethic.
  • Gained strong leadership skills by managing projects from start to finish.

SME Subject Matter Expert

Pacific An Access Healthcare
Noida
2022.07 - 2023.07
  • Providing timely feedback for continuous improvement in performance.
  • Devised and implemented processes and procedures to streamline operations.
  • Presentations and reports to senior management.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Monitored and tracked user progress to identify improvement opportunities.
  • Improved user productivity and efficiency through system training and support.
  • Self-motivated, with a strong sense of personal responsibility.
  • Mentored junior team members, contributing to their professional growth and development.

Sr.Executive

Pacific An Access Healthcare
Noida
2020.02 - 2022.07
  • Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
  • Complied with HIPAA privacy and security regulations to protect patients' medical records and information.
  • Reduced claim denials by maintaining up-to-date knowledge of insurance policies and regulations.
  • Submitted electronic and paper claims to insurance companies, Medicare and Medicaid to collect medical payments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Applied effective time management techniques to meet tight deadlines.
  • Self-motivated, with strong sense of personal responsibility.
  • Worked well in team setting, providing support and guidance.

Education

B.COM

Himalayan Garhwal University
Uttarakhand
2018.09 - 2021.09

Skills

Audit Management

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Software

EPIC , RCI , Medi-tech

Timeline

Operations Team Lead

Pacific An Access Healthcare
2023.07 - Current

SME Subject Matter Expert

Pacific An Access Healthcare
2022.07 - 2023.07

Sr.Executive

Pacific An Access Healthcare
2020.02 - 2022.07

B.COM

Himalayan Garhwal University
2018.09 - 2021.09
Abhinav SharmaTeam lead Operations