EPIC , RCI , Medi-tech
Abhinav Sharma
Team lead Operations
194 / 5 Tukhmirpur Extension Near Delhi Police Camp East Delhi,Delhi
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Operations Team Lead
Pacific An Access Healthcare
Noida, India
07.2023 - Current
- Motivated and trained employees to maximize team productivity.
- Generated reports detailing findings and recommendations.
- Led team of professionals to achieve project goals on time.
- Identified areas for improvement in operations.
- Managed complex projects with multiple deadlines, ensuring all objectives were met successfully.
- Streamlined workflow processes, resulting in improved overall team efficiency and effectiveness.
- Managed internal operational standards and productivity targets.
- Paid attention to detail while completing assignments.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with strong work ethic.
- Gained strong leadership skills by managing projects from start to finish.
SME Subject Matter Expert
Pacific An Access Healthcare
Noida, India
07.2022 - 07.2023
- Providing timely feedback for continuous improvement in performance.
- Devised and implemented processes and procedures to streamline operations.
- Presentations and reports to senior management.
- Educated staff on organizational mission and goals to help employees achieve success.
- Monitored and tracked user progress to identify improvement opportunities.
- Improved user productivity and efficiency through system training and support.
- Self-motivated, with a strong sense of personal responsibility.
- Mentored junior team members, contributing to their professional growth and development.
Sr.Executive
Pacific An Access Healthcare
Noida, India
02.2020 - 07.2022
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Complied with HIPAA privacy and security regulations to protect patients' medical records and information.
- Reduced claim denials by maintaining up-to-date knowledge of insurance policies and regulations.
- Submitted electronic and paper claims to insurance companies, Medicare and Medicaid to collect medical payments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Applied effective time management techniques to meet tight deadlines.
- Self-motivated, with strong sense of personal responsibility.
- Worked well in team setting, providing support and guidance.
Education
B.COM
Himalayan Garhwal University
Uttarakhand 09.2018 - 09.2021
Skills
Audit Management
Time Management
Leadership
Effective Communication
SOP Development
Compliance Training
Compliance Monitoring
Audit Management
Adaptability and Flexibility
Written Communication
Inventory Coordination
Problem-solving abilities
Software
Timeline
Operations Team Lead
Pacific An Access Healthcare
07.2023 - Current
SME Subject Matter Expert
Pacific An Access Healthcare
07.2022 - 07.2023
Sr.Executive
Pacific An Access Healthcare
02.2020 - 07.2022
B.COM
Himalayan Garhwal University
09.2018 - 09.2021