Abhinav Sharma
Team lead
Delhi,Delhi
Summary
Subject Matter Expert and trusted advisor skilled in research, analysis and examination of company technology and standard operating procedures. Interface and collaborate with clients and internal team members, providing consultative enhancement recommendations based on industry research. Improve existing processes, procedures, technical enhancements, resource requirements and stakeholder engagement procedures to align with strategic goals.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Sr.Executive
Pacific An Access Healthcare
02.2020 - Current
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers
- Complied with HIPAA privacy and security regulations to protect patients' medical records and information
- Reduced claim denials by maintaining up-to-date knowledge of insurance policies and regulations
- Submitted electronic and paper claims to insurance companies, Medicare and Medicaid to collect medical payments
- Proven ability to learn quickly and adapt to new situations
- Excellent communication skills, both verbal and written
- Applied effective time management techniques to meet tight deadlines
- Self-motivated, with strong sense of personal responsibility
- Worked well in team setting, providing support and guidance.
Operations Team Lead
Pacific An Access Healthcare
DELHI
07.2023 - Current
- Motivated and trained employees to maximize team productivity
- Generated reports detailing findings and recommendations
- Led team of professionals to achieve project goals on time
- Identified areas for improvement in operations
- Managed complex projects with multiple deadlines, ensuring all objectives were met successfully
- Streamlined workflow processes, resulting in improved overall team efficiency and effectiveness
- Managed internal operational standards and productivity targets
- Paid attention to detail while completing assignments
- Demonstrated high level of initiative and creativity while tackling difficult tasks
- Developed and maintained courteous and effective working relationships
- Identified issues, analyzed information and provided solutions to problems
- Proven ability to learn quickly and adapt to new situations
- Organized and detail-oriented with strong work ethic
- Gained strong leadership skills by managing projects from start to finish.
SME Subject Matter Expert
Pacific An Access Healthcare
02.2020 - 07.2022
- Providing timely feedback for continuous improvement in performance
- Devised and implemented processes and procedures to streamline operations
- Presentations and reports to senior management
- Educated staff on organizational mission and goals to help employees achieve success
- Monitored and tracked user progress to identify improvement opportunities
- Improved user productivity and efficiency through system training and support
- Self-motivated, with a strong sense of personal responsibility
- Mentored junior team members, contributing to their professional growth and development.
- Enhanced team productivity by training new specialists on payment posting procedures and best practices.
- Trained new hires on payment posting processes, promoting a smooth transition into the role and fostering team cohesion.
- Ensured timely payments from clients by diligently following up on outstanding invoices and addressing any concerns.
- Optimized payment posting processes to improve cash flow and minimize delays in revenue recognition.
Education
B.COM -
Himalayan Garhwal University
09.2018 - 09.2021
Skills
Audit Management
Time Management
Leadership
Effective Communication
SOP Development
Compliance Training
Compliance Monitoring
Adaptability and Flexibility
Written Communication
Inventory Coordination
Problem-solving abilities
EPIC
RCI
Medi-tech
Personal Information
- Date of Birth: 07/14/1992
- Nationality: Indian
- Marital Status: Single
Timeline
Operations Team Lead
Pacific An Access Healthcare
07.2023 - Current
Sr.Executive
Pacific An Access Healthcare
02.2020 - Current
SME Subject Matter Expert
Pacific An Access Healthcare
02.2020 - 07.2022
B.COM -
Himalayan Garhwal University
09.2018 - 09.2021