Car Modification
Abhinav Sharma
Analyst Finapp access and role management
New Delhi
Summary
Results-oriented analyst skilled in managing and breaking down large volumes of information. Proactive in identifying and addressing potential issues in operations, workflow, and production by uncovering trends that impact business success. Adept at utilizing data-driven insights to drive strategic decision-making and optimize processes. Committed to delivering high-quality work within tight deadlines, while maintaining a strong attention to detail.
Overview
5
5
years of professional experience
21
21
years of post-secondary education
Work History
Analyst Finapp Access and Role Management
Intercontinental Hotels Group
07.2023 - Current
- Enhanced team collaboration by presenting complex findings through clear visualizations and detailed reports.
- Contributed to a collaborative and inclusive work environment by actively engaging in brainstorming sessions, supporting colleagues, and sharing knowledge.
- Worked cross-functionally with internal teams to prevent recurring issues, ensuring high customer satisfaction and fostering long-term relationships.
- Boosted efficiency by participating in User Acceptance Testing (UAT) for the implementation of automation tools.
- Managed global PeopleSoft administration and user access rights, ensuring secure and efficient access control across all regions.
- Coordinated the creation, modification, and termination of user accounts in compliance with company policies and regulatory standards.
- Collaborated with IT and security teams to troubleshoot and resolve access-related issues, ensuring seamless system access for end users.
- Conducted monthly audits to verify compliance of high-risk roles with ITGC policy.
- Managed and resolved customer escalations promptly, ensuring timely and satisfactory resolutions.
- Led and managed all project calls independently for IMEA, EAPAC, and GC regions.
- Solely handled access control for the High Radius tool, overseeing user access permissions and ensuring compliance with security protocols.
Entrepreneur
Buisness
09.2019 - 05.2021
- Successfully owned and operated a small-scale car modifications business specializing in subwoofers installations and perfume sales for a period of two years
- Provided personalized customer service by understanding clients' preferences and recommending suitable subwoofers systems and perfumes to enhance their driving experience
- Developed strong relationships with suppliers
Education
High School Diploma -
Sumermal Jain Public School
New Delhi, India 04.2007 - 07.2023
Bachelor of Arts - Political Science And Economics
Sumermal Jain Public School
New Delhi, India 08.2020 - Current
Skills
- Flexible and Adaptable
- Problem-Solving
- Workflow analysis
- Active Listening
- Organization and Time Management
- Interpersonal and Communication
- Report preparation
Interests
Listening to Music
Play Strategic Games
Timeline
Analyst Finapp Access and Role Management
Intercontinental Hotels Group
07.2023 - Current
Bachelor of Arts - Political Science And Economics
Sumermal Jain Public School
08.2020 - Current
Entrepreneur
Buisness
09.2019 - 05.2021
High School Diploma -
Sumermal Jain Public School
04.2007 - 07.2023
Similar Profiles
Carla CannonitoCarla Cannonito
Commercial Director at InterContinental Hotels Group| IHG Army HotelsCommercial Director at InterContinental Hotels Group| IHG Army Hotels
Sydney WalkerSydney Walker
Hotel Associate at Intercontinental Hotels GroupHotel Associate at Intercontinental Hotels Group
Mahmoud Omar Abd ElmageedMahmoud Omar Abd Elmageed
Front Desk &Guest Relations Supervisor at Intercontinental Hotels Group - Semiramis CairoFront Desk &Guest Relations Supervisor at Intercontinental Hotels Group - Semiramis Cairo