Abhinav Sinha
Estate Manager
Ghaziabad,Uttar Pradesh
Summary
Experienced facility management professional with a proven track record of optimizing operations. Recognized for streamlining processes and improving efficiency. Skilled in fostering teamwork, adapting to changing demands, and utilizing expertise in project management and resource allocation.
Overview
20
20
years of professional experience
2022
2022
years of post-secondary education
2
2
Languages
Work History
Estate Manager
YG Estates Facilities Management Pvt Ltd
Noida
12.2022 - Current
- Leading A Commercial Building (Supernova Astralis) located at Noida Sector 94 which is 2,77,000 sqft occupied with the team size of 70 in house manpower.
- Monthly Cam & Electricity collection and follow up for all outstanding payments.
- Responsible for streamlining building operations, Commercial Recovery, Repair & Maintenance, Providing Facilities to all Investors & Tenants.
- Organizing and coordinating with marketing team for promotional events on special occasions.
- Lined up meeting with brands and Leasing Mangers to lease out available commercial & Retail space available.
- Checking renewal of all AMC’s to avoid such repair which incurred very high cost.
- Established management of operations, financial administration, vendor management and customer support service.
- Implement SOPs for operations. Liaise with the internal & external stakeholders across various departments to ensure smooth operations & monitor policies adherence.
- Interview & hire, conduct training for existing and new team members, evaluate performance against expectations & established goals, motivating team to become effective contributors towards business by instilling Ownership Mindset.
- Interface with Head office team ensuring business results are in line with business vision and mission with clear and effective information.
Area Business Manager - Apple Franchise Retail
Future World Retail Pvt Ltd
Gurugram
12.2015 - 02.2022
- Analyzed market trends and competitor activities, adjusting strategies to maintain a competitive edge.
- Conducted regular business reviews with team members, identifying areas for improvement and growth opportunities.
- Developed strong relationships with key clients for long-lasting partnerships and increased profitability.
- Exceeded annual sales targets consistently through proactive prospecting, effective pipeline management, and diligent follow-up efforts.
Department Manager
Reliance Digital
Delhi
08.2013 - 12.2015
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
Assistant Manager – Cinema Operations
Fun Cinemas
Delhi
10.2006 - 07.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Team Associate – Cinema Operations
Adlabs Cinemas
06.2005 - 07.2006
Education
MBA - Production & Operation Management & Marketing
Graduated in Arts - undefined
Skills
- Operation & Brand Management
- Inventory & Stock Management
- Business Analysis
- Merchandising
- Business Development
- Customer Service/Client Relation
- Performance Improvement
Job Description
Leading A Commercial Building, Supernova Astralis, Noida Sector 94, Noida, Uttar Pradesh, 200,000 sq ft, 70, Monthly CAM & Electricity collection and follow up for all outstanding payments., Responsible for streamlining building operations, Commercial Recovery, Repair & Maintenance, Providing Facilities to all Investors & Tenants., Organizing and coordinating with marketing team for promotional events on special occasions., Lined up meeting with brands and Leasing Managers to lease out available commercial & Retail space available., Checking renewal of all AMC’s to avoid such repair which incurred very high cost., Established management of operations, financial administration, vendor management and customer support service., Implement SOPs for operations., Liaise with the internal & external stakeholders across various departments to ensure smooth operations & monitor policies adherence., Interview & hire, conduct training for existing and new team members, evaluate performance against expectations & established goals, motivating team to become effective contributors towards business by instilling Ownership Mindset., Interface with Head office team ensuring business results are in line with business vision and mission with clear and effective information.
Personal Information
Date of Birth: 09/11/85
Career Achievements
- Created forums and tools to inculcate culture of retail Operations - reviews, monthly weekly & daily reports etc.
- Expert Certification By Apple Training Team.
- Successfully Implement Visual merchandise at all stores resulted 100% in Quality Audits.
- Responsible For Proposal & Overall constructions of New Store for Brand.
Timeline
Estate Manager
YG Estates Facilities Management Pvt Ltd
12.2022 - Current
Area Business Manager - Apple Franchise Retail
Future World Retail Pvt Ltd
12.2015 - 02.2022
Department Manager
Reliance Digital
08.2013 - 12.2015
Assistant Manager – Cinema Operations
Fun Cinemas
10.2006 - 07.2013
Team Associate – Cinema Operations
Adlabs Cinemas
06.2005 - 07.2006
Graduated in Arts - undefined
MBA - Production & Operation Management & Marketing
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