ABHINAV S PAI
Bussiness Development Representative
Bengaluru
Summary
Results-driven Business Development Representative and Sales Professional with 9+ years of experience across SaaS, healthcare, technology, and enterprise operations. Proven expertise in high-volume outbound prospecting, cold calling, pipeline generation, CRM management, and consultative selling. Experienced engaging CXOs, Directors, and enterprise stakeholders to generate qualified opportunities and drive revenue growth. Strong background in customer-facing roles, team leadership, KPI ownership, and relationship management within fast-paced environments.
Overview
11
11
years of professional experience
Work History
Business Development Representative
Lenity Health
Bangalore
06.2024 - 05.2026
- Executed 200–250 outbound calls daily across healthcare and enterprise accounts to generate pipeline opportunities.
- Generated 3–5 qualified meetings weekly through cold outreach, consultative conversations, and stakeholder engagement.
- Built and managed a high-value sales pipeline contributing directly to revenue growth.
- Engaged with Directors, CXOs, and healthcare leaders to identify business needs and drive strategic partnerships.
- Maintained CRM hygiene, tracked sales activity, and ensured smooth handoff of qualified opportunities.
Senior Network Engineer
Nokia / Vodacom Enterprise Network Operations Through UST Global & Movate Technologies
Bengaluru
09.2021 - 06.2024
- Directed large-scale fiber network operations for global enterprise clients such as Nokia and Vodacom.
- Transitioned seamlessly during project migration from UST Global to Movate Technologies while continuing on the same enterprise account.
- Led a 16-member operations team delivering 100% SLA compliance and high-quality enterprise support.
- Managed escalations, stakeholder communication, and operational KPIs across enterprise environments.
- Achieved zero SLA breaches through proactive issue resolution and operational monitoring.
- Received Hi-Flyer Awards twice in 2023 for outstanding performance and leadership.
Senior Quality Assurance Specialist
Deluxe Entertainment
Bengaluru
07.2019 - 07.2021
- Maintained 99.7% quality accuracy across global media deliverables and workflows.
- Implemented process improvements to enhance operational efficiency and delivery timelines.
Senior Customer Service Representative
[24]7 Inc
Bengaluru
11.2017 - 06.2019
- Handled high-volume customer interactions while maintaining strong customer satisfaction metrics.
- Identified sales opportunities through inbound and outbound customer engagement.
- Built long-term customer relationships through consultative communication and support.
- Trained and supported onboarding initiatives for new team members.
Senior Sales Executive
Orchestrates Systems Pvt. Ltd.
Bengaluru
06.2015 - 12.2016
- Generated sales opportunities through outbound engagement and relationship management, nurturing leads to drive conversions.
- Recommended tailored technology solutions based on customer business requirements.
- Recommended tailored technology solutions aligned with customer business requirements, enhancing client satisfaction and engagement.
Education
Bachelor of Commerce -
Janardhan Rai Rajasthan Vidyapeeth University
Rajasthan01-2017
Skills
Outbound Sales & Cold Calling
Pipeline Generation
Lead Qualification (BANT / MEDDIC)
CRM Management
HubSpot & Salesforce
LinkedIn Prospecting
Stakeholder & CXO Engagement
Consultative Selling
Account Research & Segmentation
SaaS Sales
Objection Handling
Revenue Growth Strategies
Team Leadership
Cross-functional Collaboration
Certifications And Awards
Certified Blockchain Developer – IIT Kanpur
Hi-Flyer Awards – 2023, Best Team Performer – 2017, Best Team Award – 2018
Timeline
Business Development Representative
Lenity Health
06.2024 - 05.2026
Senior Network Engineer
Nokia / Vodacom Enterprise Network Operations Through UST Global & Movate Technologies
09.2021 - 06.2024
Senior Quality Assurance Specialist
Deluxe Entertainment
07.2019 - 07.2021
Senior Customer Service Representative
[24]7 Inc
11.2017 - 06.2019
Senior Sales Executive
Orchestrates Systems Pvt. Ltd.
06.2015 - 12.2016
Bachelor of Commerce -
Janardhan Rai Rajasthan Vidyapeeth University