A passionate cold caller and an email and LinkedIn farmer, I have demonstrated my skills in talking to the right set of strangers over the phone and sending the right kind of annoying emails to get their attention to meet my sometimes reasonable quota. I've done this for over seven years, especially for SaaS companies in the NA, APAC, SEA, and EMEA regions.
Achievements: Successfully met my last two quarter targets and set up an outreach playbook for SDRs based out of North America. I currently have a healthy 32% meetings-to-opportunity conversion ratio.
Engaged and qualified inbound leads while developing a robust outbound pipeline. A 40-60 split in achieving the quota through inbound and outbound efforts, respectively.
Collaborated with demand generation teams to create account intelligence and relationship maps.
Achieved consistent appointment targets throughout tenure, demonstrating commitment to goals.
I had the highest appointment-to-opportunity conversion ratio of 17% in my team.
Responsible for managing customer accounts by renewing, upgrading, and adding revenue to the business.
Responsible for adding new business by working closely with the pre-sales team. Manage the closure of trial accounts.
Achievement:
Had a customer retention of 42%, where the industry average is 35%.
Had a closure rate of 9% for new business from trial accounts, and 3% from the pre-sales team, among the top 3.
Key responsibilities: • Responsible for identifying opportunities, showing the value proposition, qualifying the lead, and fixing appointments across the right channel.
Responsible for identifying channel partners for the company and building relationships with VARs, MSPs, and Master Agents.
Training new recruits for the pre-sales role.
Achievement:
The highest qualified lead-to-opportunity conversion rate across teams is 30%; this indicates that 30% of the qualified leads have been converted to opportunities.
• Account Opening Officer – Responsible for screening potential customers by carrying out an in-depth research on their financials
• Interact with multiple teams spanning across geographies for the same. Carry out due-diligence and KYC processes so that the potential customer does not turn out to be a NPA in near future.
Voice Over for advertisements, sports commentary, follow combat sports, tennis and cricket closely.