Abhinav Thakur

• System Administrator for Blue Heart Project in ADM tool (DSP Syniti).
• Created multiple waves for projects related to MP1, MBP, WPP, Windchill, Sentinel, PTC, SMX.
• Supported projects and delivered solutions until Go-Live.
• Daily tasks included:Pointer changes and user access management (wave-specific or ADM webapp).
  Error resolution and monitoring of ADM server performance (application, database, Jump servers).
  External connectivity setup (RFC, SAP HANA, ODBC) to ADM for data extraction and resource management.
  Job scheduling via Scheduler or interface tools to optimize performance and reduce manual tasks.
  
• Dashboard creation: Used dspmonitor for quality monitoring and report analysis.
  Created QlikView dashboard for data quality analysis and optimization.
  
• Utilized AWS CLI to extract data from ADM and push it to AWS S3 buckets (client-specific project).
• Implemented storage optimization plan for database storage post-cloud migration, reducing costs while ensuring data integrity and redundancy.
• Led Java remediation project to replace Oracle Java with Azul Oracle, reducing costs.
• Supported ADM server migration from ATOS on-premises to Azure cloud, resolving potential future issues.
• Communication: Established effective communication channels between ADMIN team, clients and end-users.
  Improved issue resolution times and ensured customer satisfaction with timely responses.
  
• Created detailed documentation for system configurations, procedures, and best practices to simplify troubleshooting and improve efficiency.
• Implemented process improvements to reduce manual effort, increasing operational efficiency.
• Worked with users to identify areas needing usability improvements.
• Provided technical expertise and training for new technologies.
• Contributed to cost-saving initiatives by analyzing resource trends and suggesting infrastructure adjustments.
• Diagnosed and resolved complex technical issues, ensuring business continuity.
• Maintained high user satisfaction by resolving technical issues quickly and maintaining clear communication.
• Facilitated team collaboration by setting up and maintaining project management and communication tools.

Pre-requisite Tasks: Migration Process:

• Migrated multiple waves from one server to another within a limited time frame and tool limitations due to a sudden client requirement.
• Analyzed and created space for the data source and space allocation on the database server side to accommodate the waves for migration.
• Developed a comprehensive plan to migrate waves within the limited timeline.
• Utilized CTS build for migrating ADM wave components, including:

Data source
Collect
DSPmigrate and Console
System type
Interface jobs and construct

• Proactively identified and resolved any issues related to migration.
• Using MS SQl studio to generate and re-create the same database in the other server.
• Ensured smooth validation processes on both ADM and SQL sides
• Also collaborated with the respective teams to ensure availability and created communication channels for smooth transition.
• Addressed issues promptly and effectively during migration.
• Worked flexible hours, including night, weekend and holiday shifts.
• Successfully worked under tight deadlines and in a fast-paced environment.
• Passionate about learning and committed to continual improvement.