Abhinav Tiwari
Sales Manager
Noida,UP
Summary
Results-oriented sales management professional dedicated to revitalizing sales operations and optimizing procedures for maximum profitability and client acquisition. Proven track record of enhancing sales procedures to streamline and strengthen processes. Versatile leader with an analytical and diligent approach to building and leading strong teams.
Overview
6
6
years of professional experience
2014
2014
years of post-secondary education
2
2
Languages
Work History
Sales Manager
Propkeys
04.2022 - 02.2025
- Generated repeat business through exceptional customer service.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Developed marketing strategies to attract new customers, increasing foot traffic.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Pioneered adoption of sustainable practices in sales operations, leading to recognition as industry leader in sustainability.
Assistant Manager
Realty Assistant
04.2020 - 03.2022
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Increased sales through effective merchandising strategies and targeted promotions.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Recognized and resolved compound problems that effected upper-level management and business initiatives.
Sales Executive
Britania
11.2018 - 02.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Education
Bachelor Of Commerce - Financial Accounting
Lucknow University
Skills
Customer relationship management (CRM)
Sales planning
Client relationship management
Sales reporting
Staff management
Sales operation
Business planning
Vendor management
Hobbies
Cricket
Chess
Travelling
Music
Accomplishments
- Managed the Salesman of the Year award winning sales team at Propkeys Consulting Pvt Ltd.
- Achieved Annual Target through effectively helping with Team.
- Managed the Highest Revenue award winning sales team at Propkey Consulting Pvt Ltd.
Timeline
Sales Manager
Propkeys
04.2022 - 02.2025
Assistant Manager
Realty Assistant
04.2020 - 03.2022
Sales Executive
Britania
11.2018 - 02.2020
Bachelor Of Commerce - Financial Accounting
Lucknow University