Results-driven Senior Solution Integrator with expertise in system integration, telecommunications design, and integration troubleshooting. Proven track record in delivering seamless deployments and providing technical support.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Solution Integrator
Ericsson India Global Services Pvt Ltd
NOIDA
10.2020 - Current
New Baseband Node integration (BB-5212,5216,6630,6631,6648,6651)
Designed integration solutions for telecommunications systems and services.
Collaborated with cross-functional teams to ensure seamless system deployments.
Provided technical support and troubleshooting for integrated solutions.
Documented integration processes and maintained project documentation.
Mentored and leading team of 14 members on solution integration best practices.
Engineer
Ericsson India Pvt Ltd (on payroll of multiple third party companies)
MEERUT
07.2007 - 03.2015
I started my career as a backend customer support engineer on the payroll of CMS Computers Ltd. I worked for Ericsson India Pvt Ltd on the Bharti Airtel project. My job was to solve the end customer's problem by troubleshooting and coordinating with different stakeholders.
Later transferred to the Core Switch team on the payroll of Leaseforcee Staffing India Pvt Ltd and Aerial Telecom Pvt Ltd, which worked for Ericsson India Pvt Ltd on Bharti Airtel project. My job was to take care of the preventive health of different core nodes, such as the Mobile Switch Controller, Base Switching Controller, and Home Location Register, as well as troubleshoot issues.
Education
Bachelor of Science -
CHAUDHARY CHARAN SINGH UNIVERSITY
MEERUT, INDIA
09-2007
High School Diploma -
S D INTER COLLEGE SADAR
MEERUT
06-2002
Skills
System integration
Telecommunications design
Integration troubleshooting
Project documentation
2G/3G/4G/5G Technologies
Problem solving and troubleshooting support
Accomplishments
Received the Ericsson Excellence Award twice in the years 2013 and 2014
Received recognition for Excellence in driving results in June-2021
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Certification
Certification from NATIONAL INSTITUTE OF ELECTRONICSAND INFORMATION TECHNOLOGY(Government of INDIA) in computer science
Timeline
Senior Solution Integrator
Ericsson India Global Services Pvt Ltd
10.2020 - Current
Engineer
Ericsson India Pvt Ltd (on payroll of multiple third party companies)