Summary
Overview
Work History
Education
Skills
Disclaimer
Hobbies and Interests
Technical Skills
Timeline
Generic
Abhinava cindam

Abhinava cindam

Hyderabad

Summary

Seeking a challenging opportunity where I can contribute my knowledge and skills for the growth and development of the organization and for myself.

Overview

4
4
years of professional experience

Work History

Customer Support Specialist II

Experian Services India Pvt Ltd
02.2024 - Current
  • Experience in processing ACDV process by maintaining quality, attendance and productivity for given target
  • In ACDV having 4 months of experience
  • Trained and hands on experiance in ACDVSP.

Customer support specialist I

Experian Services India Pvt Ltd
10.2023 - Current
  • Experience in processing Data perfection and PA Unverified processes by maintaining quality, attendance and productivity for given target
  • In Data perfection and PA Unverified process having 4 months of experience

Content Analyst

Wipro Limited
12.2020 - 12.2021
  • Reviewing and analysing the content following the instructed steps
  • Evaluating the content and applying the violative policy according to the Community Guideline policies
  • Competing with QAs & trainers in case of any doubt / explanation of the updates which helps the team to take the right decisions
  • Checking the knowledge base persistently to be fully aware of any changes/ recent updates
  • As a policy expert, providing a Constantly support to other agents whenever needed
  • Introducing new ideas which could help the team and the work environment
  • Continuously Upgrading my skills by the company learning platform to boost & develop my career path

Education

B.Tech -

Sphoorthy engineering college
Hyderabad

Intermediate -

Sri Chaitanya Jr. college
Hyderabad

SSC -

Mohuns grammar High School
Hyderabad

Skills

  • Data Perfection
  • PA Unverified
  • ACDV
  • Windows Operating
  • Linux
  • MS Office
  • Excel
  • Continuous Integration (CI)
  • Continuous Deployment/Delivery (CD)
  • Jenkins
  • Jenkins Master-Slave Architecture
  • Jenkins Nodes
  • Installing Plugins
  • Creating Roles in Jenkins
  • Nexus Repository
  • Maven
  • Httpd
  • Apache Tomcat
  • Ansible
  • AWS
  • Bash Scripting
  • Version Control Management
  • GIT
  • Adaptability
  • Teamwork
  • Self-Motivation

Disclaimer

I hereby confirm that the above information is correct to the best of my Knowledge.

Hobbies and Interests

  • Drawing, art and craft.
  • Watching web series.
  • Playing games in mobile.

Technical Skills

Trained and experience in Data Perfection, PA Unverified, ACDV and ACDVSP., Familiar with windows operating and MS office, Excel knowledge., Knowledge in building Continuous Integration (CI) & Continuous Deployment/Delivery(CD) pipeline as an iterative process using Jenkins., Knowledge in configurated Jenkins Master-Slave Architecture using Jenkins Nodes to build jobs in the view of distributing the load of Jenkins Master and achieved parallel builds., Knowledge in installing plugins, creating roles in Jenkins., Knowledge in Successfully integrated Nexus Repository with Jenkins for artifacts storage and downloading artifacts for deploying it to applications and for testing., Good knowledge in installing of Jenkins, Maven, httpd, Apache Tomcat, and Ansible., Knowledge in creating and maintaining the infrastructure on AWS., Good knowledge on Bash Scripting., Good knowledge on Version Control Management tool like GIT.

Timeline

Customer Support Specialist II

Experian Services India Pvt Ltd
02.2024 - Current

Customer support specialist I

Experian Services India Pvt Ltd
10.2023 - Current

Content Analyst

Wipro Limited
12.2020 - 12.2021

B.Tech -

Sphoorthy engineering college

Intermediate -

Sri Chaitanya Jr. college

SSC -

Mohuns grammar High School
Abhinava cindam