Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
Generic
Kamala Pradhan

Kamala Pradhan

Jalpaiguri

Summary

Hospitality professional with extensive experience in customer satisfaction and team collaboration. Demonstrated success in improving service quality through innovative solutions and attention to detail. Skilled in POS systems and focused on delivering exceptional guest experiences. Committed to continuous improvement and quick learning.

Overview

2
2
years of professional experience

Work History

GSA

Fairfield by Marriott
Sriprembudur
05.2025 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Opening and closing of restaurants with pos settlement.

F&B Service

Cygnets style tanias
Siliguri
08.2024 - 04.2025
  • Executed daily operations with accuracy and efficiency.
  • Maintained opening and closing checklists for restaurants.
  • Ensured personalized farewell for each guest.

Internships

Radisson Blu atria
Bengaluru
01.2024 - 07.2024
  • internship in all core department.

Education

10th -

St. Capitanio Girls High School
Westbengal

12th -

St Capitanio Girls High School
West Bengal

Hotel Management -

Satyam Academy of Hospitality And Tourism Management
Malbazar West Bengal

Skills

  • Taking responsibility
  • POS systems
  • Team collaboration
  • Time management
  • Attention to detail
  • Quick learner

Languages

English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Nepali
Native
Native

Accomplishments

Employee of the Month

References

References available upon request.

Timeline

GSA

Fairfield by Marriott
05.2025 - Current

F&B Service

Cygnets style tanias
08.2024 - 04.2025

Internships

Radisson Blu atria
01.2024 - 07.2024

10th -

St. Capitanio Girls High School

12th -

St Capitanio Girls High School

Hotel Management -

Satyam Academy of Hospitality And Tourism Management
Kamala Pradhan