Abhinaya Chaganti
Addanki
Summary
Highly skilled and motivated Systems engineer with expertise in Spring boot, Microservices, and Software Development Life Cycle,SQL,Java. Strong problem-solving abilities,have experience in Production Support and site reliability engineering.
Overview
1
1
year of professional experience
Work History
Systems Engineer
Tata consultancy services
06.2021 - 10.2022
- Ensured high availability and performance of production systems, managing incidents and minimizing impact on end-users.
- Led incident response and resolution, effectively coordinating cross-functional teams and reducing mean time to resolution
- Provided on-call support for critical issues and in root cause analysis (RCA),the primary point of contact for production support issues, addressing customer queries and resolving technical challenges.
- Ensuring smooth deployments and rollback procedures when necessary.
- Worked closely with cross-functional teams to perform system upgrades, patches, and performance optimizations.
Education
Bachelor of Technology - Information Technology
Bapatla Engineering College
Bapatla07.2021
Skills
- Java, incident management tools JIRA, and Expertise in monitoring and logging tools Grafana
- Excellent troubleshooting and problem-solving abilities,Root Cause Analysis (RCA),
- Patch Updates, Application Deployments, Configuration Management,Query Resolution, and Ticket Closure
- C, C#,Unix,SQL,Spring boot,Microservices
- Jira,Grafana,cyber ark,MariaDB,confluence, putty,Citrix server
- Knowledge in SQL,Linux,Objected Oriented Programming,Data structures and algorithms,software development life cycles models, DBMS,operating systems
Timeline
Systems Engineer
Tata consultancy services
06.2021 - 10.2022
Bachelor of Technology - Information Technology
Bapatla Engineering College
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