ABHIRAM K
MALAPPURAM
Summary
professional and dedicated team player experienced in overseeing operations of individual and multi-unit facilities. Develops successful programs to improve profitability. Seeking new position with exciting challenges where great skills will be valued.
Overview
3
3
years of professional experience
Work History
RETAIL INVENTORY ASSOCIATE & HEAD CASHIER
LANDMARK GROUP-MAX FASHION
VALANCHERY,MALAPPURAM
08.2023 - 11.2024
- Assisted with unloading and stocking merchandise shipments.
- Monitored store shelves for out-of-stock items and restocked as needed.
- Performed cycle counts on a regular basis to verify inventory accuracy.
- Prepared documents such as invoices, purchase orders, and receiving reports.
- Created reports to track inventory movements and discrepancies between physical counts and system records.
- Tracked returns of defective merchandise by documenting item serial numbers, quantities.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Resolved customer complaints to boost service and satisfaction and escalated higher level issues to supervisor for immediate remediation.
- Conducted regular spot checks of cashier performance to ensure accuracy when processing payments.
- Maintained records of daily transactions including sales receipts, cash received, discounts issued.
- Reconciled credit card payments with the bank statements on a monthly basis.
COMMERICAL&ACCOUNTS
RELIANCE TRENDS
PERINTHALMANNA
06.2022 - 07.2023
- Greeted customers in a friendly and professional manner.
- Processed cash, credit, and check payments accurately and efficiently.
- Assisted customers with product selection and answered any questions they had.
- Balanced the daily cash register transactions with accuracy and attention to detail.
- Followed company policies regarding payment methods, discounts, refunds.
- Stocked shelves when needed and kept the sales floor neat and organized.
- Assisted other team members with their tasks as needed.
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
RETAIL TRAINEE ASSOCIATE
SHOPPERS STOP
TRIVANDRUM
11.2021 - 05.2022
- Assisted customers in selecting and purchasing merchandise.
- Developed strong product knowledge to accurately answer customer queries.
- Provided excellent customer service, ensuring high levels of satisfaction.
- Organized store displays to maximize visibility of products.
- Operated the cash register efficiently and accurately processed payments.
Education
BVOC RETAIL MANAGEMENT - Retail Management
MES KEEVEEYAM COLLEGE-VALANCHERY
UNIVERSITY OF CALICUT04-2022
High School Diploma -
MES HSS IRIMBILIYAM
IRIMBILIYAM03-2019
Skills
- Stock management
- Cash reconciliation
- Customer Service Management
- Training and coaching
- Shift Scheduling
- Customer flow monitoring
- Positive Attitude
- Hard-working
- Multi-tasking skill
Languages
Malayalam
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Tamil
Elementary (A2)
A2
Timeline
RETAIL INVENTORY ASSOCIATE & HEAD CASHIER
LANDMARK GROUP-MAX FASHION
08.2023 - 11.2024
COMMERICAL&ACCOUNTS
RELIANCE TRENDS
06.2022 - 07.2023
RETAIL TRAINEE ASSOCIATE
SHOPPERS STOP
11.2021 - 05.2022
BVOC RETAIL MANAGEMENT - Retail Management
MES KEEVEEYAM COLLEGE-VALANCHERY
High School Diploma -
MES HSS IRIMBILIYAM
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