ABHIRAM G ANIL

• The most challenging experience that I recently had is the process of setting-up of the COVID-19 Centre in the KMCT hospital. I took the initiative in this venture.

In order to ensure the smooth running of the hospital, the COVID-19 Centre was decided to be set-up in the KMCT Allied Health Sciences College. The Classrooms were converted into wards and ICU. I was in the Core Committee that planned and executed all the operational and administrative work involved in this project. The quarantine quarters for staff were also set up in the KMCT Allied Health Science College hostel. I could successfully orchestrate an efficient and fully functional COVID-19 Centre, without affecting the normal working of the KMCT hospital.

• There was a lack of coordination in allocating work to the attenders in KMCT. This was the cause of major inconveniences for the patients as well as other hospital staff. So, I introduced a centralized ‘Help-desk’, which allocates and coordinates the work schedule of all the attenders in the hospital. This result in a very efficient and convenient use of the attenders which resulted in greater customer as well as the hospital staff satisfaction. Even the attenders themselves were happy about this system as it reduced their workload drastically.
• Applied excellent problem-solving, process development and strategic implementation skills to lead and support all areas of operations.
• Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
• Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
• Established clear management goals and devised systems to track results for effective decision making.
• Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
• Efficiently and effectively identified and solved all problems that impacted direction of business.