Abhiruchi Singh
Summary
Experienced Account manager with extensive experience in managing customer relationships, driving revenue growth, and ensuring client satisfaction. Proven track record in identifying upsell opportunities, mitigating client issues, and collaborating with cross-functional teams to deliver tailored solutions. Adept at using CRM tools to manage accounts efficiently and maintain a high level of client engagement.
Overview
4
4
years of professional experience
Work History
Account Manager
Hevo Data
Bangalore
10.2023 - Current
- Manage a portfolio of key client accounts, serving as the primary point of contact for all inquiries, requests, and escalations.
- Cultivate strong relationships with clients through regular communication, meetings, and strategic account reviews.
- Develop and execute sales strategies to achieve revenue targets, including identifying new business opportunities within existing accounts and expanding into new markets.
- Achieved 100% of Q1 target.
Associate Manager Solution Engineering
HighRadius
01.2023 - 09.2023
- Manage a team of high-performing Senior Solution principals and Solution principals, focused on expanding product penetration within our already existing clients. -Using strategies was able to increase incoming ARR by 20% QoQ. -Increase product penetration by 8% by driving strategies and initiatives.
Senior Solution Principal
HighRadius
01.2022 - 01.2023
- Increased inflow of opportunities by 5% by Identifying and capitalizing on new business opportunities with already existing. -Achieved 95% of my target for the year.
Solution Principal
HighRadius
01.2021 - 01.2022
- Achieved 105% of my annual target working with net new companies. -Driving several OPEX saving models to come up with a specific ROI savings.
Associate Solution Principal
HighRadius
01.2020 - 01.2021
- Partner with HighRadius prospects and clients to provide industry advancing Creditto-Cash (C2C) Receivables Cloud solutions for companies around the globe
- Responsible for: - Product demonstration to Business Divisions of Fortune 1000 companies(CXO/VP/Director level audience) - Develop detailed Cost Benefit ROI Model and Business Cases
Skills
- Client Relationship Management
- Sales Analysis
- Account Management
- Account development
Timeline
Account Manager
Hevo Data
10.2023 - Current
Associate Manager Solution Engineering
HighRadius
01.2023 - 09.2023
Senior Solution Principal
HighRadius
01.2022 - 01.2023
Solution Principal
HighRadius
01.2021 - 01.2022
Associate Solution Principal
HighRadius
01.2020 - 01.2021
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