Abhisek Chatterjee
Navi Mumbai
Summary
Results-driven Supply Chain Leader with extensive experience in end-to-end transformation across chemicals, oil & gas, FMCG, and logistics. Led cross-functional teams to enhance forecast accuracy, inventory turnover, and network efficiency. Developed and implemented S&OP and integrated business planning solutions using SAP IBP/APO and Kinaxis to optimize decision-making.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Executive Director, Supply Chain & Operations
PricewaterhouseCoopers Service LLP
Mumbai
05.2022 - Current
- Shaped supply chain strategy for a large construction chemicals company by building demand, supply, and sales and operations planning processes, improving forecast accuracy from 35% to 53%, OTIF from 73% to 87%, and optimizing order entry time from 7 to 3 days.
- Led integrated business planning transformation for a leading specialty chemicals company using o9 Solutions, combining process transformation, customer and product segmentation, network optimization, value realization, and forecast accuracy improvement from 48% to 81%, with change management and technology implementation for global specialty chemicals manufacturer...
- Led supply chain planning transformation for specialty and performance chemicals company by defining S&OP processes in preparation for SAP IBP implementation.
- Mapped current and future sales and operations planning processes, conducted fit-gap analysis, prioritized interventions for major paint manufacturer in India to enhance operational efficiency, and optimized inventory holding by ~ 14%
- Directed global sales and operations planning transformation for one of the largest agrochemical majors.
- Redesigned stock counting and reconciliation processes for Indian automotive major, improving inventory management across commercial and passenger vehicles division.
- Directed inventory management stock counting and reconciliation process improvement project for Indian automotive major across commercial and passenger vehicles division.
- Optimized transport cost for leading Indian garments and merchandising company through transportation process design, fleet mix, transhipment operations, and route optimization, delivering about 13% reduction in transportation costs.
- Expanded business development and delivered end-to-end projects across supply chain transformation practice covering procurement planning, logistics transformation, and Kinaxis practice setup at PwC India.
General Manager
Maersk Global Service Centres
Navi Mumbai
06.2019 - 05.2022
- Directed a 20+ member team of supply chain analysts in designing end-to-end solutions for Maersk’s Top 100 customers, elevating gross profit contribution from ~$80 m in 2019 to ~$340 m in 2021.
- Oversaw 100+ value-proposition design projects, aligning solutions with customer requirements and commercial objectives to enhance service offerings.
- Engineered advanced supply chain solutions involving network and inventory optimization, container-consolidation analysis, and port-migration studies to enhance logistics performance and cost efficiency.
- Facilitated supply chain strategy workshops with customers, utilizing industry benchmarking and market research to identify critical logistics improvement opportunities.
- Delivered carbon-visibility insights through detailed supply chain carbon dashboards, supporting sustainability-led decision-making for 60+ global customers.
- Supervised a 12-member analytics team handling tender pricing, RFI/RFO/RFP responses & contract management, achieving a ~147% increase in tender-response throughput in 2021.
General Manager Supply Chain
Signify (formerly Philips Lighting)
Noida, Kolkata, Gurugram, Johannesburg & Nairobi
05.2015 - 06.2019
- Supported supply chain and SAP/APO process improvements, guiding program management for process enhancement and IT change activities.
- Managed finished-goods supply for ~900 SKUs with ~INR 500 Mn monthly sales, covering 17% of India business, improved working capital by INR 128 million, reduced inventory holding from 28 to 21 days, and lifted cycle service level from 92% to 96%.
- Reduced month-end unserved order book from 10% to 6%, best in India for consumer channel, through stocking norm updates, SKU deployment optimization, and open-order analysis.
- Aligned customers, sales, and logistics teams, reducing sales refusal from 3% to 0.9% and improving service performance.
- Streamlined order processing through automation and territory reallocation based on workload, reducing non-manufacturing costs by 33% in Eastern region order management.
- Improved East region make-to-stock SKU forecast accuracy from 64% to 77%, strengthening demand planning.
- Cut customer claims resolution TAT from 12 to 7 days, improving customer support speed.
- Expanded Eastern region e-ordering adoption from 79% to 92% through touchless order management.
- Improved SLOB to 1.8% against target 2.1% and raised master data accuracy from 93% to 97%.
- Raised forecast accuracy for modular switches portfolio from 48% to 60% through statistical forecasting in SAP APO.
- Rationalized ~3900 SKUs, improved cycle service level from 92% to 95%, increased inventory turnover from 12 to 16 for ~600 runner SKUs, saved INR 6 million per annum through warehouse space optimization, and recommended pruning of 9% high-return and 27% low-sales SKUs.
- Optimized India warehouse network after GST by simulating transportation and warehousing costs in Llamasoft, delivering ~8% operating cost reduction through consolidation of 11 DCs, inventory balancing, and route optimization while maintaining service levels.
- Built supply chain and distribution strategy for Africa bottom-of-pyramid solar lighting business (~$2.2 Mn), reduced inventory by ~$1.2 Mn, and streamlined order-to-delivery flow across all stages.
Executive Engineer
Oil & Natural Gas Corporation Limited
Mumbai High Offshore Oil Field
02.2009 - 03.2014
- Managed a $141M turnkey facilities revamp by directing a 25-member transnational engineering team and overseeing all phases from concept to commissioning in collaboration with public-sector consultants and multinational vendors.
- Commanded an 8-member technical team to overhaul two oil wells and commission crude-processing facilities, boosting crude throughput by ~2,000 bpd and increasing daily revenue by ~$0.1 m.
- Administered operations and maintenance of automation, safety, and control systems for production of ~110,000 bpd crude and ~14 mmsc md natural gas, contributing to ~$7.1M/day in revenue.
- Spearheaded cross-functional coordination with engineering, vendor, and operations teams to ensure safety, quality, schedule, and budget compliance across mission-critical projects.
- Enhanced plant operational efficiency by ~10% through predictive-maintenance practices and root cause diagnosis of equipment trips, shutdowns, and alarms, minimizing downtime.
Operations Officer
Indian Oil Corporation Limited
Sanand
11.2008 - 02.2009
- Supervised end-to-end LPG bottling operations, ensuring safe, compliant, and uninterrupted plant functioning.
- Coordinated daily operations to ensure efficient workflow across multiple departments.
- Coordinated logistics and plant maintenance to enhance throughput and ensure operational efficiency.
- Managed inventory levels and maintained supply chain integrity for seamless operations.
Management Trainee
Mecon Limited
Ranchi
08.2008 - 10.2008
- Created essential engineering documents, including P&IDs, vendor lists, and parts lists, for major steel industry projects to facilitate project execution.
- Streamlined engineering design and documentation workflows, ensuring precise adherence to client specifications and enhancing overall project quality.
- Supported project planning by collaborating with cross-functional teams to align goals and strategies.
Education
Post Graduate Program in Management (PGP) - Operations & Finance
Indian School of Business (ISB)
Hyderabad01-2015
Bachelor of Technology - Electronics & Instrumentation
West Bengal University of Technology
Kolkata01-2008
Skills
- Supply chain optimization
- Supply chain execution
- Demand planning management
- Forecasting
- Inventory optimization
- Logistics transformation
- Strategic planning
- Business planning
- Process improvement methodologies
- SAP modules knowledge
- Sustainability strategies
- Value proposition
- Stakeholder management leadership
Personal Information
Title: Strategic Supply Chain & Operations Leader | Supply Chain Transformation | Digital IBP/S&OP | Sustainability & Climate Risk Expert
Certification
- Sustainability and Climate Risk (SCR) Global Association of Risk Professionals (GARP) | 2023,
Programming A–Z: R for Data Science with Real Exercises Udemy | April 2020,
Six Sigma Green Belt (DMAIC) Philips Lighting University | Aug – Dec 2016
Accomplishments
- PricewaterhouseCoopers Services LLP: Chairperson’s Awards (Team Excellence), 2024
- Maersk Global Service Centres: Quarterly Recognition – Star Award (Individual): April 2020 & December 2022, Team Excellence Award: Q1 2021
- Signify Innovations: Quarterly Recognition for Highest Order Book Conversion in Q2 2018, Forecast Accuracy Improvement in Q3 2018, Quarterly Recognition (Super Lumen): Inventory Reduction in Q3 2016, Half-Yearly Recognition (Warriors of Light): Operational Excellence in H1 & H2 2017
Timeline
Executive Director, Supply Chain & Operations
PricewaterhouseCoopers Service LLP
05.2022 - Current
General Manager
Maersk Global Service Centres
06.2019 - 05.2022
General Manager Supply Chain
Signify (formerly Philips Lighting)
05.2015 - 06.2019
Executive Engineer
Oil & Natural Gas Corporation Limited
02.2009 - 03.2014
Operations Officer
Indian Oil Corporation Limited
11.2008 - 02.2009
Management Trainee
Mecon Limited
08.2008 - 10.2008
Post Graduate Program in Management (PGP) - Operations & Finance
Indian School of Business (ISB)
Bachelor of Technology - Electronics & Instrumentation
West Bengal University of Technology