Abhisek Das
Bangalore,India
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
10
10
years of post-secondary education
4
4
Languages
Work History
Network Support Engineer
LTI
Bengaluru , Karnataka
02.2020 - Current
- Provided on-call support for network engineering duties.
- Managed full network stacks and maintained uptimes of 100%.
- Performed necessary maintenance to support network availability.
- Identified and immediately resolved issues with network devices.
- Monitored and maintained network and software components according to established guidelines and best practices.
- Provided 1st level technical support and troubleshooting to internal and external clients.
- Escalated emergency technical issues beyond scope to maintain optimum up-time.
- Implementation, maintenance, and integration of the corporate WAN, LAN architecture Responsibility to maximum network up time.
- Working on tickets raise by user to resolve the same and provide full support to multi-vendors when incident is raised.
- Provide VPN access and troubleshoot the VPN issue.
Education
B.Tech - Electrical And Electronic Engineering.
Bhubaneswar Institute of Technology.
Odisha 08.2015 - 07.2018
Diploma - Electrical Engineering
Ramarani Institute of Technology.
Odisha 07.2011 - 07.2015
ITI - Electrician
Little Flower ITC
Odisha 08.2009 - 07.2011
10th -
Khunta High School
Odisha 04.2008 - 06.2009
Skills
Firewalls, VPNs and security products
Switches and routers
TCP/IP protocol
SolarWinds support
Network Troubleshooting
Teamwork
Additional Information
- Soft knowledge of UNIX.
- Completed CCNA Routing & Switching.
TECHNICAL EXPERTISE:
Networking Devices: Juniper MX, QFX & EX series, Cisco
Operating System: Windows and Linux
Routing Protocols: RIP, ISIS, OSPF, BGP
LAN Technologies: VLAN, 802.1Q, VTP, STP.
Monitoring Tool: Nagios, Solarwind.
Ticketing Tool: Service Now.
Fire wall: Checkpoint 77.30 and 80.30, Cisco Any Connect.
Declaration:
I hereby declare that all the above statements are true to the best of my knowledge.
Timeline
Network Support Engineer
LTI
02.2020 - Current
B.Tech - Electrical And Electronic Engineering.
Bhubaneswar Institute of Technology.
08.2015 - 07.2018
Diploma - Electrical Engineering
Ramarani Institute of Technology.
07.2011 - 07.2015
ITI - Electrician
Little Flower ITC
08.2009 - 07.2011
10th -
Khunta High School
04.2008 - 06.2009