Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Abhisek Deb

Abhisek Deb

Trainee Shift Operations Lead
Siliguri

Summary

Versatile and multilingual professional with a Bachelor of Honours in Global Business Management, specializing in Human Resources, and over two years of experience in operations and management within the food and service industry. Strong aptitude for management, operational planning, and strategic execution. Eager to leverage expertise to drive meaningful impact and contribute to the success of your esteemed organization. Committed to fostering a collaborative environment that enhances team performance and drives business objectives.

Overview

3
3
years of professional experience
3
3
Languages

Work History

Trainee Shift Operations Lead

Dominos
Newport
03.2023 - 10.2025
  • Part-time job/Full-time during my Bachelor’s degree where I have serviced 100+ customers daily with a team of 15 members
  • Manage Inventory, People operations whilst having an average turnover of £30,000+ per week
  • Interviewed, onboarded and delivered on job training to 10+ team members
  • Solved and developed contingency strategies to tackle peak-hour (100+ customers per hour) aligning store’s human resources budget
  • Managed daily operations, ensuring timely delivery of high-quality product and services to customers.
  • Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.
  • Improved customer satisfaction by promptly addressing inquiries and concerns, leveraging learned product knowledge.

Education

Bachelors of Honours - Global Business Management (Human Resource)

Cardiff Metropolitan University
Cardiff, United Kingdom
01.2024

BTEC Level 5 - Business Management

International School of Management Studies
Pune, India
01.2022

Central Board of Secondary Education -

Techno India Group Public School
West Bengal, Siliguri
01.2019

Indian Certificate of Secondary Education -

Don Bosco School
West Bengal, Siliguri
01.2018

Skills

Soft Skills: Versatility, Interpersonal Skills, Attention to detail, Creativity, Relationship Building, Team Collaboration, Consultative sales, Objection Handling, Negotiation skills, Time Management, Conflict Resolution

Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Trainee Shift Operations Lead

Dominos
03.2023 - 10.2025

Bachelors of Honours - Global Business Management (Human Resource)

Cardiff Metropolitan University

BTEC Level 5 - Business Management

International School of Management Studies

Central Board of Secondary Education -

Techno India Group Public School

Indian Certificate of Secondary Education -

Don Bosco School
Abhisek DebTrainee Shift Operations Lead