Abhisek Kumar Patra
Data Analyst
Bengaluru
Summary
Dynamic Senior Customer Service Officer with a proven track record in exceptional communication and problem-solving skills, transitioning into the data analysis field. Eager to leverage critical thinking and team management abilities to tackle new challenges and drive impactful results. Experienced in supply chain management at Reliance Industrial Limited, demonstrating a strong capacity for adapting to complex environments. Actively seeking growth opportunities for professional development and the application of analytical expertise in data-driven decision-making.
Overview
3
3
years of professional experience
3
3
Languages
3
3
Certificates
Work History
Data Analyst
Reliance Industries Limited, RIL ( Off Role )
07.2025 - Current
- Produced monthly reports using advanced Excel spreadsheet functions.
- Used statistical methods to analyze data and generate useful business reports.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Strong proficiency in lookup functions (VLOOKUP, HLOOKUP, XLOOKUP, INDEX-MATCH), macros, and Power Query.
- Skilled in creating interactive charts and visual dashboards for data insights.
- Reported on supply chain KPIs to verify compliance with established standards.
Relationship Manager
TATA CAPITAL (Operations and sales)
03.2025 - Current
- Manage client relationships and provide customized mortgage loan solutions.
- Assess loan eligibility, credit worthiness, and ensure compliance with internal policies.
- Managing end-to-end operational processes for Loan Against Property (LAP) and Housing Loan applications, ensuring compliance with regulatory and internal guidelines.
- Coordinating with cross-functional teams to streamline documentation, loan disbursement, and customer service, improving turnaround time and operational efficiency.
Senior Officer
JANA SMALL FINANCE BANK (Operations and sales)
01.2024 - 03.2025
- Handled data validation and system entry for loan files, ensuring accuracy in borrower information and supporting smooth audit and compliance processes.
- Conduct credit evaluations and risk assessments for loan approvals.
- Identify potential customers for home and mortgage loans through market research and referrals Ensure compliance with lending policies and regulatory standards Explain loan products, eligibility criteria, and documentation requirements to customers.
- Collaborate with teams to optimize loan processing efficiency.
- Handle customer queries and provide solutions to ensure satisfaction.
Brand Growth Intern
KREATICA DESIGNS
07.2023 - 09.2023
- Develop strategic packaging solutions to enhance brand visibility and market presence.
- Engaged CXO clients with tailored packaging proposals.
- Present tailored packaging proposals to decision-makers for optimal impact and cost efficiency.
Education
MBA - Marketing
Chandigarh University
Mohali, India 04.2001 -
Bachelor of Commerce (B.com) - Commerce
Ispat Autonomous College
Rourkela, India 04.2001 -
XII - Commerce
Ispat Vidya Mandir
Rourkela, India05-2017
Skills
Effective communication
Proficient in Excel
Data Cleaning & Data Wrangling
Power BI data visualization
Data-driven decision making
Team management
Logistics coordination
Accomplishments
- Recognized by management for exceptional accuracy and attention to detail in operational activities, ensuring seamless execution of tasks
- Contributing to a 25% increase in adding and developing new reports profitability through effective relationship building and client acquisition strategies
- National level KHO-KHO player (Akhil Vidyapeeth)
- NSS Pre Republic Day Parade (Meghalaya)
- Won 2nd Prize in “Advertisement Competition” in the B.com.
- Won 1st Prize in “Treasure Hunt” in the B.com
Certification
Tally ERP9
Timeline
Data Analyst
Reliance Industries Limited, RIL ( Off Role )
07.2025 - Current
Relationship Manager
TATA CAPITAL (Operations and sales)
03.2025 - Current
Senior Officer
JANA SMALL FINANCE BANK (Operations and sales)
01.2024 - 03.2025
Brand Growth Intern
KREATICA DESIGNS
07.2023 - 09.2023
Advance Excel
08-2019
Tally ERP9
07-2018
MBA - Marketing
Chandigarh University
04.2001 -
Bachelor of Commerce (B.com) - Commerce
Ispat Autonomous College
04.2001 -
XII - Commerce
Ispat Vidya Mandir
Declaration
"I, Abhisek Kumar Patra, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief".