Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Disclaimer
LANGUAGES
Timeline
Generic
ABHISEK PRAMANIK

ABHISEK PRAMANIK

PIPILI

Summary

Looking for a challenging career and to serve the organization with all my dedication through innovative and leadership skills. I want to be a part of global organization that can harness my potentials effectively and boost my learning curves by providing ample growth opportunities to bring excellence and innovation in my work. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Assistant Manager

IIFL FINANCE LIMITED
PIPILI
04.2022 - Current
  • Maintained up-to-date knowledge of company products and services.
  • Managed customer service inquiries and complaints in a timely manner.
  • Established processes for monitoring customer satisfaction levels.
  • Communicated regularly with customers to gain insights into their needs.

Junior Assistant

Muthoot Mercantile Ltd.
PIPILI
02.2020 - 12.2021
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Billing Executive

Aditya Car Care Pvt.Ltd. (ADITYA HYUNDAI)
BHUBANESWAR
01.2019 - 02.2020
  • Processed customer payments and generated monthly statements.
  • Resolved customer inquiries regarding billing discrepancies.
  • Prepared invoices for customers based on product and service usage or flat fees.
  • Identified any errors or discrepancies in invoice calculations before sending out bills.
  • Maintained up-to-date records of all billing activities in an organized manner.

Education

MBA -

UTKAL UNIVERSITY
BHUBANESWAR
06-2021

+3 ARTS Economics Honours -

B.J.B (AUTONOMOUS) COLLEGE
BHUBANESWAR
05-2013

+2 ARTS -

B.J.B JUNIOR COLLEGE
BHUBANESWAR
05-2010

10th -

PIPILI HIGH SCHOOL
PIPILI
06-2008

Skills

  • Always Honest
  • Sincere
  • Positive Thinking and Always Punctual
  • Hard Working
  • Love to work as a team and as an Individual
  • Good Time Management Skills
  • Good Communication Skills
  • Good Understanding
  • Helpful
  • Completed PGDCA and ACCOUNTING course in a recognized institution Sound knowledge in Microsoft Word, Excel and Power Point and Accounting
  • Product and service knowledge
  • Business development understanding
  • Marketing knowledge

Personal Information

  • Category: General
  • Father's Name: Mr. Sushil Kumar Pramanik
  • Mother's Name: Mrs. Sandhya Pramanik
  • Date of Birth: 07/09/93
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Languages

English, Hindi, Odia

Disclaimer

I, Abhisek Pramanik do hereby confirm that the information given above is true to the best of my knowledge and belief.

LANGUAGES

ODIA
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1

Timeline

Assistant Manager

IIFL FINANCE LIMITED
04.2022 - Current

Junior Assistant

Muthoot Mercantile Ltd.
02.2020 - 12.2021

Billing Executive

Aditya Car Care Pvt.Ltd. (ADITYA HYUNDAI)
01.2019 - 02.2020

MBA -

UTKAL UNIVERSITY

+3 ARTS Economics Honours -

B.J.B (AUTONOMOUS) COLLEGE

+2 ARTS -

B.J.B JUNIOR COLLEGE

10th -

PIPILI HIGH SCHOOL
ABHISEK PRAMANIK