ABHISEK KUMAR JHA
Delhi
Summary
Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines.
Overview
6
6
years of professional experience
Work History
Process Advisor
Barclays
06.2024 - Current
- I am continuing to do what I was doing before as a contractual employee through randstad.
- In addition, I manage mailbox where I receive details from different banks and process it accordingly for our customers.
- Proactively asking for clients information which needs to be processed.
- Manage clients' complaints resolve it as per process.
Process Advisor
Randstad India Private Ltd
11.2023 - Current
- Working for Barclays Global Service Centre Private Limited.
- Handling Daily requests of customer related to products like ISAs-ISA are the instant savings account on which tax are not applicable.
- Transfer in from other banks to Barclays- Screening of the customers' requests and work on ERP and excel by creating multiple reports and send the same to the existing provider for further processing.
- Chaser process related to whether the product is Cash or Stock.
- Different types of Bond requests, for e.g., funding a bond, close a bond, add/remove party, if there is any penalty charges etc.
- Savings and Bond Reconciliations- Check AMS balance with entries and reconcile interests, current balance and opening balance.
Senior Process Associate
Accenture Solutions Pvt Ltd
09.2018 - 05.2021
- Accenture is an Irish-domiciled multinational professional services company that provides services in strategy, consulting, digital, technology and operations.
- Handled the processing, documenting and verification for a high volume Latin American airline company.
- Reviewed and revised procedures/training manuals to improve efficiency
- Processed PO as well as Non PO Invoices
- Work around experience of processing expense claim of all Brazil vendors payable transactions
- Handle escalation in critical issues and provide resolution in IT related issues.
- Preparing payment format according to different currencies of Latin American countries
- Client handling regarding issues while processing the invoices
- Handling presentation call with client
- Preparation of Business Excellence reporting & daily Matrix report.
Education
B.COM -
DELHI UNIVERSITY
Delhi, DL2018
12th -
CBSE Board
Jamshedpur2015
10th -
CBSE Board
Jamshedpur, JHSkills
- Software (ERP) worked upon to accomplish routine activities in Accenture Solutions:
- SAP
- Apolo(ERP)
- Typing speed of 45 words per minute with 99% accuracy
- Invoice Processing
- ERP System Proficiency
- Bank Reconciliation
- Basic knowledge of MS Office(excel, outlook, powerpoint)
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
French
Beginner (A1)
Timeline
Process Advisor
Barclays
06.2024 - Current
Process Advisor
Randstad India Private Ltd
11.2023 - Current
Senior Process Associate
Accenture Solutions Pvt Ltd
09.2018 - 05.2021
B.COM -
DELHI UNIVERSITY
12th -
CBSE Board
10th -
CBSE Board
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