Abhishek Agarwal

Working as a Technical consultant supporting Implementation/Upgrade/Maintenance of Drug Safety Application.

• Providing application configuration expertise on Adverse Event Reporting products including Argus Safety.
• Extensive support in Argus safety Business and System configuration involving Reporting Rules configuration, Products and Studies configuration, User Site Security etc.
• AXWAY Application implementation and configuration.
• development and accountability of document deliverables (Requirement Documents CBD/CS UDDs SCR Verification IQs etc.)
• Delivering Custom Reports (Aggregate, Periodic / Custom SQL Reports through Safety Database)
• Delivered Multiple Database Upgrade and Argus Implementation projects.

Working as an Argus Consultant in a Multi-tenant Environment. Managing Argus Infrastructure (Maintenance of Argus servers, Services, Deployments and Quarterly/Half-Yearly activities).

• Argus System configuration
• Argus Business Configuration (Studies, Products and Reporting rules)
• Creating Custom reports on user request. (CIOMS reports, PSUR, PBRER reports)
• AXWAYgateway Configuration and Transmission Management.
• MEDDRA upgrade, WHO Drug Upgrade

• Worked as a System Engineer in the domain Oracle Argus Support for 3 years.
• 1 year of experience as an offshore team lead in Oracle Argus Infrastructure management including Deployment Management on servers and all the periodic maintenance activities like MEDDRA upgrade, WHO Drug configuration.
• Argus upgrade.
• Database Refresh
• E2b R2 and R3 profile customization
• Argus Infrastructure Management

• Research, analyzing and working on relevant approach for resolutions regarding issues reported / notified on regular basis by client through a ticket.
• Making enhancements in web applications using Java, HTML, CSS, Bootstrap, javascript .
• Updating knowledge base documents on regular basis.
• Worked on JIRA tool with development team to debug issue raised by clients.