Seasoned professional with 18+ years in SEZ and logistics, currently at Mundra Petrochem Limited a SEZ Unit at APSEZ, Mundra. Extensive experience with customs, GST regulations, and EXIM policies, ensuring efficient import/export operations. Track record of effective communication with customs and regulatory bodies, leading to timely clearances and compliance. Skilled in optimizing operational costs and managing documentation processes for exports and imports.
Overview
22
22
years of professional experience
3
3
English, Hindi and Gujarati
Work History
Assistant Manager SEZ Offroal
M/s. Mundra Petrochem Limited (Adani Group)
Mundra, Gujarat
12.2022 - Current
Executed SEZ operations, securing necessary customs permissions for authorized activities.
Played a key role in document preparation for advance clearance of SEZ cargo.
Managed documentation and record-keeping for all SEZ-related processes.
Coordinated outward material movements from SEZ, distinguishing between returnable and non-returnable items.
Applied knowledge of SAP MM and SD modules to streamline operations.
Maintained full compliance with SEZ Rule 2006 and SEZ Act 2005.
Improved customer satisfaction by addressing and resolving complaints promptly.
Developed strong working relationships with staff, fostering a positive work environment.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Facilitated team-building activities, enhancing team cohesion and morale.
Assisted in budget preparation, ensuring alignment with financial goals.
Defined clear targets and objectives and communicated to other team members.
Assisted in organizing and overseeing assignments to drive operational excellence.
Developed detailed plans based on broad guidance and direction.
Supervised day-to-day operations to meet performance, quality and service expectations.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Commercial Manager
M/s. A R AND SONS
Rajkot, Gujarat
09.2019 - 12.2022
Led family trading enterprise dealing in various pipe and fitting materials.
Transitioned from Mundra to Rajkot to facilitate enhanced healthcare options for parents.
Streamlined supply chain management for optimal product delivery.
Developed supplier connections to broaden inventory diversity.
Negotiated contracts and product prices by collaborating with vendors and developers.
Built relationships with clients to establish new contracts.
Maintained an up-to-date understanding of industry trends and regulatory changes which informed strategic decisionmaking.
Improved profit margins through diligent expense monitoring and the implementation of cost-saving initiatives where appropriate.
Achieved growth targets by devising creative promotional campaigns designed to attract new clients while retaining existing customers.
Negotiated contracts with suppliers, securing favorable terms that resulted in significant cost savings.
Collaborated with product development teams to ensure quality standards were met consistently across all product lines.
Managed and analyzed budgets, P&L, balance sheets and sales reports.
Enhanced product offerings by conducting market research and identifying emerging trends within the industry.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Built relationships with customers and community to establish long-term business growth.
Organized promotional events and interacted with community to increase sales volume.
Managed revenue models, process flows, operations support, and customer engagement strategies.
Implemented systems and procedures to increase sales.
Facilitated business by implementing practical networking techniques.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Lead Special Economics Zone
M/s. Adani Power (Mundra) Ltd.
06.2008 - 08.2019
Submitted Half Yearly and Quarterly SEZ reports to Customs while ensuring compliance.
Managed import coal clearance processes with SEZ Customs effectively.
Completed Shipping Bills for re-export of cargo from SEZ to international locations.
Handled Electricity Sales Bill of Entry and DTA removal documentation accurately.
Claimed Duty Drawback benefits through meticulous Bill of Exports filing.
Supported DTA suppliers by providing access to Duty-free supplies, Advance Licence, and EPCG schemes.
Audited inward and outward SEZ documents according to regulatory standards in SAP.
Oversaw comprehensive documentation and record-keeping for SEZ operations.
Clearance of SEZ to Foreign export transaction against Shipping Bill.
EPC Contract registration with Customs to directly availed duty benefits to Contractors.
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Demonstrated respect, friendliness and willingness to help wherever needed.
Paid attention to detail while completing assignments.
Organized and detail-oriented with a strong work ethic.
Learned and adapted quickly to new technology and software applications.
Resolved problems, improved operations and provided exceptional service.
Proved successful working within tight deadlines and a fast-paced environment.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Administered the entire gamut of Export & Import and EOU UNITS monitoring departments, MIS, coordinating, documentation, planning, quality control etc.
Steered the Export & Import of Laminate Sheets and Related items.
Coordinated successfully with Customs authorities, Jt. D.G.F.T., Central Excise Authorities, Port Authorities, Shipping Lines, Airlines, Banks and other Govt. Authorities for the work related to Export – Import.
Prepare Refund claims documents like Rebate claims, Proof of Export & U.T. – 1 (Self Bond) and submission of same with concerned authorities.
Renewal of RCMC and ECGC polices, Federation of Indian Export Organization.
Issuance of B-1 and UT-1 from excise department.
Initiated the activity in Mumbai Customs, Nava Sheva, Ahmedabad, Kandla & Mundra.
Negotiated favorable terms with freight forwarders and carriers, reducing transportation costs.
Applied working knowledge of International Trade Compliance in reviews of internal processes, procedures and policies governing import and export rules and regulations.
Managed international trade operations, ensuring timely shipment and delivery of products to global customers.
Maintained up-to-date knowledge of changing customs requirements, ensuring smooth flow of goods across borders.
Ensured accurate product classification by staying current on Harmonized Tariff System updates and standards.
Trained new team members on import/export procedures and best practices, increasing overall department efficiency.
Prepared comprehensive reports on import/export activities for senior management review, highlighting successes and areas for improvement.
Streamlined import/export processes by implementing efficient documentation and filing systems.
Developed strong relationships with international suppliers, fostering trust and reliability in business transactions.
Coordinated multi-modal shipments for seamless delivery to worldwide destinations, enhancing customer satisfaction.
Processed customs declarations and maintained records of customs documents.
Monitored and maintained import and export tracking systems for delivery of accurate and up-to-date records of shipments.
Prepared and submitted reports on import and export activity to management.
Negotiated freight rates with carriers for international transportation of goods.
Analyzed shipping reports to identify opportunities for cost savings.
Managed import and export of hazardous materials in compliance with applicable laws and regulations.
Developed strategies to reduce overall shipping costs while maintaining high-quality service.
Coordinated with shipping and transport companies on behalf of clients.
Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
Obtained necessary import and export licenses and permits for shipments.
Insured cargo against loss, damage or pilferage.
Followed SOPs with all customer account actions and data management to keep consistent service levels.
Reviewed and signed documents on behalf of clients in line with power of attorney limitations.
Developed and maintained relationships with customs brokers, freight forwarders and customers.
Import and Export Coordinator
M/s. Asia Diesel Exports & M/s. Indokoyo Power Products
Rajkot, Gujarat
12.2006 - 12.2007
Company has productions unit of Diesel Engines & Spares at Kandla SEZ.
Prepare the documents for refund claims from government excise department.
Online filling DEPB through exim key.
Put up file for DEPB and Advance License at Jt. D.G.F.T.
Dealing with bank for put up the pre-shipment and post-shipment documents against L.C. or advance payment.
Filling the Bill of Export in KASEZ.
Prepared and submitted reports on import and export activity to management.
Analyzed shipping reports to identify opportunities for cost savings.
Streamlined import and export processes by implementing effective documentation procedures.
Developed cost-saving strategies by analyzing shipping routes and negotiating favorable rates with carriers.
Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
Processed customs declarations and maintained records of customs documents.
Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
Developed strategies to reduce overall shipping costs while maintaining high-quality service.
Implemented risk management strategies to mitigate potential disruptions in the import/export supply chain.
Assisted with problem resolution and dispute management relating to import and export activities.
Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
Enhanced customer satisfaction by efficiently resolving order discrepancies and delivery issues.
Investigated discrepancies in shipping documents and resolved issues with vendors.
Maintained accurate records of all import/export transactions to ensure full traceability and audit readiness.
Contributed to company''s sustainability goals by identifying environmentally friendly packaging materials for export shipments.
Assisted in preparation of annual budgets related to import/export activities while taking into account currency fluctuations.
Built strong relationships with key stakeholders such as customs brokers, freight forwarders, and regulatory agencies for smooth import/export operations.
Increased on-time deliveries through close monitoring of shipment progress and proactive issue resolution.
Played a key role in expanding the company''s global footprint by identifying new business opportunities and establishing partnerships with international vendors and distributors.
Improved invoice accuracy through diligent review of shipping documents and timely communication with finance department.
Negotiated and arranged transport of goods with shipping or freight companies.
Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
Examined cargo and freight shipments to check goods' condition.
Built working relationships with clients to foster loyalty and encourage repeat business.
Entered shipping information into computer system and estimated freight and postal rates.
Data Encoder
M/s. Galaxy Bearings Ltd.
Rajkot, Gujarat
11.2005 - 12.2006
Maintain all the details of productions with time period.
Prepare PR, QC reports, GR also with machine out put reports.
Prepare sales details with effective rates of materials.
Maintain proper accounts of input and output details of materials.
Arrange for transportation for exportable goods and prepare the excise / customs related documents like excise invoice, packing list, ARE-1, Clearance certificates, Commercial Invoice and other related documents.
Proper stuffing of container when factory stuffing with proper documents.
Expedited project completion timelines through diligent focus and steadfast attention to detail in encoding tasks.
Collaborated with cross-functional teams to ensure seamless integration of encoded data into company databases.
Provided reliable support during periods of increased workload or staff absences, ensuring timely completion of critical assignments.
Utilized keen attention to detail in identifying potential discrepancies or inaccuracies within source materials prior to beginning the encoding process.
Reviewed validation output and performed specified manual checks on data to evaluate consistency and completeness.
Verified new system changes and upgrades by inputting new data and pulling extract reports for validation.
Improved data processing efficiency by utilizing relevant software and tools for data entry tasks.
Adhered to strict deadlines while maintaining exceptional quality standards throughout all assigned projects.
Facilitated open lines of communication between team members, fostering a collaborative environment that promoted high levels of efficiency and accuracy in data encoding tasks.
Identified problems associated with database and worked with software providers to resolve issues.
Maintained files, records, and chronologies of entry activities.
Updated and maintained customer information, documents and records.
Used computer software to store and retrieve data.
Conducted audits of existing data entry processes.
Developed and implemented data entry operations.
Assisted with developing data entry processes.
Compiled, verified accuracy, and sorted information to prepare source data for computer entry.
Administered the entire gamut of Export/Import & EOU UNITS monitoring departments, MIS coordinating, documentation, planning, quality control etc.
Enhanced accuracy of product classifications by thoroughly reviewing tariff codes and customs declarations.
Improved relationships with overseas suppliers through clear communication, timely responses, and proactive problem solving.
Developed strong relationships with customs brokers for expedited clearance processing during peak seasons.
Implemented an effective record-keeping system for all import-related documents to ensure easy retrieval when needed.
Streamlined internal workflows by designing easy-to-use templates for essential import paperwork such as invoices, packing lists, and certificates of origin.
Increased transparency in the import process by creating comprehensive reports detailing shipment status, costs incurred, and any challenges encountered during transportation.
Tracked order statuses from placement to delivery, keeping stakeholders informed about potential changes to expected arrival dates.
Boosted efficiency in the import process by streamlining documentation and communication procedures.
Maintained compliance with government regulations by consistently updating knowledge on import rules and restrictions.
Reduced costs for transportation and storage by negotiating favorable rates with freight forwarders and warehouse providers.
Expedited shipment arrivals by closely monitoring progress and addressing delays promptly.
Coordinated shipments of product from country of origin to final destination by both air and land transport.
Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
Confirmed accurate freight duties and bills of lading for shipments by collaborating with customs brokers.
Developed tracking reports, which alleviated customer calls and boosted time savings.
Created and transmitted accurate documentation to governmental agencies for import activities.
Created and wrote up new process instructions, resulting in increased efficiency.
Supported import metrics around import functions and drove continuous performance improvements.
Prepared and processed import and export documentation according to customs regulations, laws or procedures.
Site Head - Administration at Adani Infra India Limted- Mundra( Mundra Petrochem Limited)Site Head - Administration at Adani Infra India Limted- Mundra( Mundra Petrochem Limited)