Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Senior Sales Manager
Hyatt
12.2021 - 03.2025
Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.
Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
Assistant Sales Manager
Hilton
07.2018 - 11.2021
Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
Assisted sales team with completing customer transactions and managing issues.
Sales Executive
Wyndham Hotel
07.2016 - 06.2018
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.