Abhishek Anand
Summary
Customer Success and Business Development professional with experience in driving customer satisfaction, building strong client relationships, and supporting revenue growth through effective lead generation and strategic planning. Skilled in understanding customer needs, managing projects end-to-end, and leveraging tools such as Upwork and LinkedIn Sales Navigator to identify high-quality business opportunities. Known for strong communication, problem-solving abilities, and a proactive approach to ensuring long-term customer success and retention.
Overview
5
5
years of professional experience
Work History
Associate Consultant
Oodles Technologies
05.2023 - Current
- Developed and executed business strategies to generate qualified leads and identify new revenue opportunities, enhancing overall sales potential.
- Built and maintained long-term relationships with clients and key stakeholders, ensuring high customer satisfaction and retention.
- Leveraged platforms such as Upwork and LinkedIn Sales Navigator to source high-quality leads, expanding sales pipeline by targeting specific market segments.
- Analyzed market trends and customer needs to identify new business opportunities, and support strategic decision-making.
- Managed projects end-to-end, coordinating with internal teams to ensure timely delivery and successful outcomes, contributing to project goals and client satisfaction.
Software Tester Intern
Kurieta Lcc
01.2022 - 06.2022
- Conducted thorough testing of software applications, identifying defects, and tracking them in the bug tracking system.
- Collaborated with development teams to understand project requirements and design test cases accordingly.
- Executed manual tests to validate software functionality, performance, and security.
- Assisted in the development of automated test scripts using Selenium and maintained test suites for regression testing.
- Reported test results and communicated issues to the development team, ensuring prompt resolution of defects.
- Participated in team meetings to discuss testing strategies and enhance the overall quality of the software.
Education
B.tech - CSE
Sharda University
Greater NoidaSkills
- Project Management & Cross-functional Coordination
Personal Information
Skills
5,5,5,5,5
Academic / Technical Projects
Waste Segregation Using IoT
- Designed and partially implemented an IoT-based waste segregation system.
- Completed 50% of the overall implementation using Arduino.
- Wrote and tested approximately 40% of the system code independently.
Street Light Monitoring System
- Built an automated street light monitoring system to track operational status and performance.
- Achieved 92% data accuracy through effective sensor integration and monitoring logic.
Quiz Management System
- Developed a quiz management system enabling teachers to schedule subject-wise quizzes.
- Allowed students to attempt quizzes through a structured interface.
- Managed a database supporting 50 students and 10 teachers.
Languages
- Hindi
- English
Timeline
Associate Consultant
Oodles Technologies
05.2023 - Current
Software Tester Intern
Kurieta Lcc
01.2022 - 06.2022
B.tech - CSE
Sharda University