Aishwarya Abhishek
Mumbai,Maharashtra
Summary
SYNOPSIS Dynamic professional with 4 months of experience in End to end recruitment and 5 years experience in Customer service and back office operations. Capable of grasping new concepts quickly and utilizing it in a productive manner. An effective communicator with strong interpersonal, presentation and good reasoning skills. Seeking a challenging job in Human resource operations, payroll or office administration where my skill set and acquired knowledge can be utilized for the growth of the organization there by offering me professional growth while being resourceful, innovative and flexible. Also to use every opportunity in the organization upgrade my skills, knowledge and professionalism. ACADEMIC CREDENTIALS Professional certification in HR management and Analytics from IIM Kozhikode.
Overview
11
11
years of professional experience
Work History
Human Resource Intern
Crompton Greaves
09.2023 - 11.2023
- Roles and responsibilities: Collecting PF form 5 data from HRBP and consolidating the entire data
- Processing PF data and sharing with Wizemen and Finance team
- Creating employee code in Successfactors and validating details as per the offer letter
- Creating and updating position details in Successfactors
- Creating employee vendor code in SAP and updating the details for validation
- Updating supervisor/matrix manager as per Corporate communication
- Handling all types of leave queries and new joiner queries
- Handling exit employees all types of queries
- Sharing Blue collar pay register with HRBP
- Sharing processed headcount data with Head Office/Business Unit Finance team
- Sharing Pay register data with HRBP
- Sharing FNF payslip/Payslip/Form 16 with exit employees
- Sending email and reminder to new joiners for updating bank details in Successfactors
- Checking and informing HRBP to update separation in Successfactors as per IT Summit ticket
- Updating /correcting separation date for exit employees in case BUHR fails to update
- Processing transfers and updating the same in Successfactors
- Checking gratuity data every Monday and updating the same in gratuity tracker.
Lumina Datamatics Senior Executive
04.2022 - 04.2023
- Provide B2B support to suppliers and distributors
- Outreaching suppliers regarding late shipment and unrecognized orders
- Responding to vendors regarding various issues on late shipment orders.
Executive
Capita India Private Limited Insurance
08.2017 - 05.2019
- To provide customer service to both internal and external customers; Process requests of Policyholders and Financial Advisors as prescribed in the Business
- Process Manuals and within agreed timelines
- Update the Time Tracker periodically and accurately
- Escalate any problem or risks to the Team Manager in the first instance and report breaches as per the prescribed Framework
- Getting cross trained in other transaction types, once such opportunities are presented.
Management Trainee
Black Turtle
10.2016 - 02.2017
- Roles and responsibilities: Understanding the requirement & Job description as per hiring criteria
- Handling all functions of recruitment from sourcing of candidates through job portals,in house database, referrals, Scrutinizing, screening and short listing resumes based on specific criteria, skills, platforms, qualifications and relevant experience Interacting with clients for scheduling of Interviews & drives or lineup
- Maintain Candidates Tracking Sheet & MIS reports for keeping better track with the management
- Sourcing and screening the profiles Taking care of end to end recruitment
- Taking initial round of interview.
Back Office Associate
WNS Global Services, British Airways process
07.2014 - 02.2016
- Resolving UK customer's queries and concerns through email
- To resolve complaints of on boarding customers
- Processing refund of the customers.
Technical Support Associate
Sutherland Global Services
01.2013 - 10.2013
- AT&T Click to chat process, and responsibilities: Resolving US customer's queries and complaints through chat
- Resolving products such as TV Services, Internet services and Phone services
- Resolving outlook email queries by taking customer’s device using remote connection.
Education
PGD - Human Resource and Office Administration
Tata Institute of Social Sciences
01.2017
B.C.A -
Annamalai University
01.2010
Diploma - EXTC
Shreeram Polytechnic (MSBTE)
01.2008
MSCIT -
01.2007
SSC -
Saraswati Vidyalaya
01.2005
Typewriting course- lower passed -
Skills
- Recruitment, Payroll, SAP, Successfactors
- Employee Hiring
- Candidate Sourcing
- New Hire Onboarding
- Human Resources Support
- Talent Acquisition
- Recruitment
- Recruitment and Hiring
Interests
1. Reading books 2. Cycling 3. Listening to music
Languages
English
Beginner
A1
Hindi
Intermediate
B1
Marathi
Upper Intermediate
B2
Tamil
Advanced
C1
Malayalam
Upper Intermediate
B2
Personal profile
Date of Birth: 25th August 1989
Languages: English, Hindi, Marathi, Tamil and Malayalam
Address: L7/56, Vrundavan CHS, Tilak Nagar, Chembur, Mumbai – 400089
Timeline
Human Resource Intern
Crompton Greaves
09.2023 - 11.2023
Lumina Datamatics Senior Executive
04.2022 - 04.2023
Executive
Capita India Private Limited Insurance
08.2017 - 05.2019
Management Trainee
Black Turtle
10.2016 - 02.2017
Back Office Associate
WNS Global Services, British Airways process
07.2014 - 02.2016
Technical Support Associate
Sutherland Global Services
01.2013 - 10.2013
PGD - Human Resource and Office Administration
Tata Institute of Social Sciences
B.C.A -
Annamalai University
Diploma - EXTC
Shreeram Polytechnic (MSBTE)
MSCIT -
SSC -
Saraswati Vidyalaya
Typewriting course- lower passed -
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