Abhishek Basu
Area Business Manager
Kolkata
Summary
Results-driven business professional with a robust background in managing regional operations and optimizing business strategies. Expertise in leading teams to consistently achieve targets while cultivating a collaborative work environment. Recognized for reliability and adaptability, thriving in dynamic settings with a strong focus on delivering results through strategic decision-making and effective relationship management. Committed to driving operational excellence and fostering innovation to enhance overall business performance.
Overview
18
18
years of professional experience
1
1
Certification
3
3
Languages
Work History
Area Business Manager
Piramal Pharma Limited
12.2022 - Current
- Managing 144 channel partners. A team of 2 Sales Officers, 10 TSOs/TSIs, 6 HCPs, and 1 ABM HCP.
- Handling a business of 13.50 crore per annum.
- Handling business in all the seven northeastern states of India.
- Analyzed market trends and competitor activities, adjusting strategies to maintain a competitive edge.
- Conducted regular business reviews with team members, identifying areas for improvement and growth opportunities.
- Exceeded annual sales targets consistently through proactive prospecting, effective pipeline management, and diligent follow-up efforts.
- Maximized customer retention rates by addressing concerns promptly and ensuring high levels of satisfaction throughout the sales process.
- Delivered consistent revenue growth by executing targeted marketing campaigns tailored to specific client needs.
- Increased sales revenue by implementing strategic business plans and expanding client base.
- Provided ongoing training for sales representatives in product knowledge, selling techniques, and account management skills.
- Championed new product launches within the assigned territory, driving awareness and demand among key customers.
- Leveraged CRM systems effectively to manage customer interactions efficiently track progress towards goals more easily evaluate overall performance.
Area Sales Manager
Abbott India Limited – Consumer Health Division
04.2020 - 12.2022
- Managing 142 channel partners. A team of 4 TSM, 26 ISR, and ASR.
- Handling a business of 14.50 crore per annum.
- Handling business in WB, Sikkim, and Bhutan.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
Area Business Manager of the State of Bihar
Mcnroe Consumer Products Pvt Limited
10.2018 - 11.2019
- Managing 66 Channel Partners. A team of 4 Sales Officers, 4 Sales Trainees, and 16 Territory Sales In-Charge.
- Handling a business of 6 crore per annum.
- Handling Business in Bihar.
- Developed strong relationships with key clients for long-lasting partnerships and increased profitability.
- Managed a team of sales representatives, providing coaching and guidance to improve performance and achieve targets.
- Established clear performance metrics for the sales team, driving accountability and focus on results.
- Implemented efficient territory management practices, optimizing resource allocation and coverage.
- Developed comprehensive forecasting models that accurately predicted future sales trends based on historical data analysis.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Sales Manager – Nokia & Apple Device & Accessories
HCL Infosystems Ltd
12.2014 - 10.2018
- Managing 22 channel partners in B2B and GT channel, and 8 Apple preferred resellers.
- Handling a business of 16 crore per quarter.
- Handling business in West Bengal, Jharkhand, Orissa, Bihar, and U.P. (E).
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Assistant Manager Inbound Sales
Tata Teleservices Limited
11.2011 - 12.2014
- Managing two channel partners, with a combined revenue of 67 lacs.
- Handling a team of 31 people.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Increased sales through effective merchandising strategies and targeted promotions.
Deputy Manager Sales
Reliance Communication Limited
08.2010 - 11.2011
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Generated repeat business through exceptional customer service.
Sr Executive Sales
Bharti Airtel Services Limited
10.2009 - 07.2010
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
- Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
AREA EXECUTIVE
I.T.C Limited
06.2007 - 10.2009
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Prepared annual data to determine metrics for operational performance.
- Achieved company growth by implementing strategic marketing plans and business development initiatives.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
Education
Tecnology in Business Management
Reims Management School
France 04.2001 -
P.G.D.G.B.M - undefined
E.M.P.I Business School
New Delhi, India01.2007
B.Com - undefined
South City College
Kolkata, India01.2005
I.S.C - undefined
St. Joseph & Mary’s School
Kolkata, India01.2002
I.C.S.C - undefined
The Modern Academy
Kolkata, India01.2000
Skills
Sales team development
Career Headline
Experienced Area Business Manager with 18 years in FMCG, Telecom, and Pharma OTC sectors. Proven expertise in channel sales, distribution management, team leadership, and business growth across multiple Indian states. Skilled in forecasting, budget optimization, and stakeholder coordination. Award-winning professional recognized for driving revenue, expanding market reach, and enhancing operational efficiency. Committed to delivering strategic growth and organizational success.
Trainings And Projects
- Quick Project on Increase in M+2 Customer Acquisition, Tata Teleservices Limited, 3 months, 2013
- Rajda Industries & Exports Private Limited, 2 months, 2006-05-06, 2006-06-30
- Hindustan Times, 2 years, 2000-01-01, 2002-01-01, CUB REPORTER
Other Information
Compensation - Rs 24,85,000/- per annum (Fixed)
Notice Period - 30 Days,
I confirm that, the above information is true and correct to the best of my knowledge., 2025-10-20
Additional Qualifications
- Certificate in Information Technology, 2000, State Youth Centre, Kolkata, West Bengal
- Certificate in Web Centric Computing, 2002, N.I.I.T, Kolkata, West Bengal
- Diploma in Financial Packages, 2005, I.C.A, Kolkata, West Bengal
Mobile Numbers
- +91-9874923881
- +91-9903378811
- +91-9831241364
Personal Information
- Availability: 30 Days, Relocate Anywhere in World
- Date of Birth: 10TH January 1984
- Marital Status: Married
Awards
- Received R&R Award from CEO, Airtel in 2010 for highest revenue growth.
- Received Star Award from CEO, Tata Docomo in 2013 for highest acquisition.
- Received Best ASM in 'Entry Category' from Microsoft in 2015-02.
- Received Best ASM in 'All Categories' from HCL in 2015-05.
- Received Best ASM in 'Lumia' from HCL in 2015-06.
- Received Best ASM in 'All Categories' from HCL in 2015-10 for Q2.
- Received Golden Applause for 'Champion Productivity' Highest in East for Q2 2015.
- Received Diamond Applause from Joint President for being the 'Best Performing ASM' in 2016-2017.
- Received Best Account Manager Award for Apple Business in Small Market for 2017-2018.
- Received 'Abbott Excellence Award' in 2020-05.
- Received 'Star Yodha Award' in 2021-08.
- Received 'Best ASM National Award' in 2021-12 for Year 2021.
- Received 'Piramal Excellence Award' for Empowered Accountability 2023-24.
- Received 'Piramal Excellence Award' for Empowered Accountability 2024-25.
Accomplishments
- Received R&R Award from CEO, Airtel in 2010 for highest revenue growth.
- Received Star Award from CEO, Tata Docomo in 2013 for highest acquisition.
- Received Best ASM in “Entry Category” from Microsoft in Feb 2015.
- Received Best ASM in “All Categories” from HCL in May 2015.
- Received Best ASM in “Lumia” from HCL in June 2015.
- Received Best ASM in “All Categories” from HCL in October for Q2 2015.
- Received Golden Applause for “Champion Productivity” Highest in East for Q2 2015.
- Received Diamond Applause from Joint President for being the “Best Performing ASM” in 2016 – 2017.
- Received Best Account Manager Award for Apple Business in Small Market for 2017 – 2018.
- Received “Abbott Excellence Award” May 2020.
- Received “Star Yodha Award” in August 2021.
- Received “Best ASM National Award” in December 2021 for Year 2021. Received “Piramal Excellence Award” for Empowered Accountability 2023 – 24.
- Received “Piramal Excellence Award” for Empowered Accountability 2024 – 25.
- Received “Piramal Excellence Award” for Empowered Accountability 2025 – 26.
Certification
Piramal Professional Certification in Foundation of Yellow Belt LEAN Six Sigma
Timeline
Piramal Professional Certification in Foundation of Yellow Belt LEAN Six Sigma
02-2025
Area Business Manager
Piramal Pharma Limited
12.2022 - Current
Area Sales Manager
Abbott India Limited – Consumer Health Division
04.2020 - 12.2022
Area Business Manager of the State of Bihar
Mcnroe Consumer Products Pvt Limited
10.2018 - 11.2019
Sales Manager – Nokia & Apple Device & Accessories
HCL Infosystems Ltd
12.2014 - 10.2018
Assistant Manager Inbound Sales
Tata Teleservices Limited
11.2011 - 12.2014
Deputy Manager Sales
Reliance Communication Limited
08.2010 - 11.2011
Sr Executive Sales
Bharti Airtel Services Limited
10.2009 - 07.2010
AREA EXECUTIVE
I.T.C Limited
06.2007 - 10.2009
Tecnology in Business Management
Reims Management School
04.2001 -
P.G.D.G.B.M - undefined
E.M.P.I Business School
B.Com - undefined
South City College
I.S.C - undefined
St. Joseph & Mary’s School
I.C.S.C - undefined
The Modern Academy