Abhishek Bhardwaj
Project Manager
New Delhi
Summary
Project manager in Market-research with strong background building client relationships and launching dynamic campaigns. Capture new customers and deep penetration consistently with strategic plans. Willing to take on any task to support team and help business succeed. Having More then 5+ years of experience.
Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Overview
10
10
years of professional experience
Work History
Project Manager
TOLUNA INDIA PVT. LTD
Gurugram
03.2020 - Current
- TOLUNA is a technology company that delivers real-time insights at the speed of the on- demand economy
- They combine innovative technology, award-winning research design, vertical expertise and a panel of over 36 million consumers
- As a Project Manager in a Market research organization I am responsible for planning, executing, and managing research projects.
- Responsible for creating industry reports on International and Domestic market
- Project Planning : Collaborate with clients and internal stakeholders to understand project objectives, scope, and timelines. Develop comprehensive project plans, including research methodologies, sample sizes, data collection methods, and analysis approaches.
- Client Management : Serve as the primary point of contact for clients, fostering strong relationships and managing client expectations. Keep clients informed about project progress, address any concerns, and provide regular updates on research findings.
Customer Service Professional / Analyst
SOPRA STERIA INDIA PVT. LTD
Noida
06.2016 - 09.2018
- Worked for UK HIGHWAYS authorities ( Utilities / Market Research )
- Complied with corporate regulations, policies, and procedures to maximize safety, security
- Salesforce
- Auditing and Monitoring : Skilled in conducting compliance audits, monitoring activities, and evaluating control systems
- I combine my qualitative experience with quantitative and eye tracking analysis to give a data backed story with actionable recommendations
Customer care Advisor
VEEEM INFOCENTRE PVT.LTD
New Delhi
07.2013 - 09.2015
- VEE EM Info Centre Private Limited is majorly in Business Services business from last 17 years
- Resolved complex issues requiring extended investigations and support and diligently followed up on solutions
- Inbound calls for Walmart
- Solving queries through emails, calls & chats regarding purchases or other transactions.
Education
Bachelor of Commerce - Marketing management
DELHI UNIVERSITY
Master of Commerce - Marketing
I.G.N.O.U
Skills
Research Methodologies
Cricket
Corporate Matches
Research Areas
Qualitative Research
Quantitative Research
User Research
Timeline
Project Manager
TOLUNA INDIA PVT. LTD
03.2020 - Current
Customer Service Professional / Analyst
SOPRA STERIA INDIA PVT. LTD
06.2016 - 09.2018
Customer care Advisor
VEEEM INFOCENTRE PVT.LTD
07.2013 - 09.2015
Bachelor of Commerce - Marketing management
DELHI UNIVERSITY
Master of Commerce - Marketing
I.G.N.O.U
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