ABHISHEK BHARDWAJ

· Managed Returns Process, Auditing and resolving customer returns Efficiently, Ensuring Customer satisfaction

· Conducted Critical Reasoning to Identify root causes of returns and implemented process improvements

· Worked with cross functional teams in order to streamline operations

· Served On 4 major Projects to ensure effective implementation of Logile’s software and Services.

· Perform basic system configurations or testing of applicable software Modules.

· Participate in project meetings to take detailed notes on behalf of the projects Team.

· Provide on the job training and knowledge transfer for software and solutions to Customer.

· Managing Footwear Brands RUOSH, ATTILIO, FLORSHIEM

· Monitoring sales, Training and stocks For the Brand

· Competition bench marking and Analysis.

· Awarded Best support staff in 2018 for less Attrition rate and Highest LTL growth of 27%

· Growth of approx. 27% in first year followed by growth of 14% in second year for The Brand

· Managed key accounts For Kids apparel brand with Yearly Revenue of 4.2 CroreINR

· Ensure Growth of 12% Year on Year For all Key accounts

· Setup 6 new Shop in Shop and 2 new Exclusive BrandOutlets.

· Monitoring stock, Sales and Staff Training for key accounts