Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
Assistant Manager
HT Media & Apollo Global Inc
Gurugram
06.2016 - 12.2017
HT Sales & Corporate
Engagement
Key result Areas:
Monitored team performance on weekly basis (sales pitch and TAT) and managed conversions to achieve sales targets
Managed student enrolment for Bridge School of Management through business to consumer channel, lead management in a timely and process driven manner
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Senior Manager- Sales
Indian School of Business
Hyderabad
01.2022 - Current
Led a high-performing sales team and implemented strategic initiatives that resulted in a remarkable 55% increase in revenue, achieving the annual targets of 30 Crores.
Achieved a 25% improvement in team performance, conversion rates, and customer experience through continuous monitoring and targeted training initiatives.
Successfully assigned targets and allocated responsibilities, resulting in a 20% increase in individual sales performance and overall team productivity.
Achieved 100% CRM usage across the sales team, improving data accuracy and streamlining sales processes
Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Analyzed revenue distribution, bank reconciliations and account analysis documents to execute month-end closing.
Senior Manager -Sales, Manager- Sales
Great Learning
01.2018 - 12.2021
Great Lakes E-
Learning), Key Result Areas:
Spearheading team of sales professionals and managers to achieve assigned revenue
target from one or more country
Strategizing and implementing robust sales pipeline
Mentoring team to improve performance and conversions, resolving escalations and
improving customer experience
Developing and working on analytics driven sales dashboard which will help keep track
of the current performance and help understand the future sales pipelineAnalyzing and
sharing active feedback about the customer behavior, market demands and competition
to the marketing team
Making propositions, giving suggestions and designating sales target to each team
member
Facilitating growth in sales revenue for Artificial Intelligence and Machine Learning
Program offered by Great Lakes for both Online and blended format by identifying
customers’ requirements & proposing new product solutions and through up-selling &
cross-selling of products and services
Coordinating with counsellors and marketing team to fine tune marketing plans related to
admissions
Improving brand image among customers and forged strategic partnerships with key
industry leaders resulting in territory expansion
Counseling professionals via call, email or in person and suggesting the best course for
prospective students
Enabling business growth by developing & managing cordial relationships with
institutions for sales; ensuring systematic coverage and making necessary updates
keeping in mind the business growth and expansion
Conducting competitor analysis for keeping self-updated with market trends &
competitor moves to achieve market share
Leading, mentoring, training & monitoring the performance of sales team members to
ensure efficiency in process operations and meeting of individual & group targets and
periodical forecasting
Seller Onboarding Specialist
Snapdeal.com
07.2014 - 05.2016
Resolved problems, improved operations and provided exceptional service.
Bagged Best Performer in Fashion & Home Category for contribution in 2014
Recognized for converting 100 Leads into Account across wide variety of categories
Overachieved the assigned target thrice; recorded 150% sales twice in Fashion (twice) and Home (once)
Delivered services to customer locations within specific timeframes.
Education
PGDM -
IMI
05.2011 - 05.2014
12th - undefined
Birla Senior Secondary School, CBSE
10th - undefined
Bishop Westcott Boys School, ICSE
Skills
B2C Salesundefined
Certification
Six Sigma Yellow Belt Certification from PRISM Trainings & Consultancy Course (10. T.0913.SSYB)