Abhishek Bontha
Claims Auditor / Claims Analyst
Hyderabad,TG
Summary
- A self motivated professional with strong analytical and communication skills, having an understanding of the value of time cost and quality of work. Seeking a challenging and responsible position in progressive organization that gives scope to apply my knowledge and skills. Attributes and Strengths I am an optimistic and self-motivated person with excellent managing skills. I am adapted to the new environment and can shape up myself according to the changing requirement.
- To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Just Dial Ambassador
JUST DIAL Limited
Hyderabaad, Telangana
05.2016 - 01.2017
- Just dial limited is India’s No.1 local search engine that provides local search related services to users across India through multiple platforms such as website,
- Apps(Android , IOS , WINDOWS ) over the telephone ( voice , pan India 8888888888) and text (SMS)
- Experience and expertise in local Indian market
- Key responsibilities
- As a Customer Service Officer My Roles & Responsibilities are:
- Handling and resolving customer complaints/ queries over phone and mails
- Verifying the customer details and transactions before raising the complaint
- Taking appropriate action by raising the complaints on fraud data entry
- Achieving company sales target by on-field interaction with customers
- Assistance to complete documentation to paid customers
- Perform other duties as assigned by manager.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Carried out day-day-day duties accurately and efficiently.
- Worked with customers to understand needs and provide excellent service.
- Increased customer satisfaction by resolving issues.
Claims Associate
OPTUM
10.2017 - Current
- Optum (a part of United Health Groups) A global team of 80,000 people , working collaboratively across the health system to improve care , delivery ,quality and cost –effectiveness . We focus on three key drivers of transformative change , engaging the consumer , aligning care delivery and modernizing the health system infrastructure
- Worked productively in fast-moving work environment to process large volumes of claims.
- Affirmed or denied coverage fairly based on thorough investigations.
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Interviewed policyholders to verify information and obtain additional details.
- Evaluated and settled complex insurance claims in strict timeframes.
- Followed up with customers on unresolved issues.
- Proposed settlements for uncomplicated issues to resolve claims.
- Maintained confidentiality of patient finances, records and health statuses.
Education
BBA - Finance,Marketing
VIGNAN’S University
Gunttur 05.2013 - 04.2016
Skills
Sales expertise
undefinedAccomplishments
- M S Office, windows
- Personal Profile
- Name : Abhishek , B
- Father Name : Ravi .B
- Date of Birth : 25/02/1996
- Marital Status : Married
- Nationality : Hindu
- Language Known : English, Telugu
Timeline
Claims Associate
OPTUM
10.2017 - Current
Just Dial Ambassador
JUST DIAL Limited
05.2016 - 01.2017
BBA - Finance,Marketing
VIGNAN’S University
05.2013 - 04.2016
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