Abhishek Chakraborty
WB
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Effective Student committed to learning, developing skills marketing, sales, customer support and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Student Enrollment Advisor
QS Quacquarelli Symonds India Pvt Ltd
05.2021 - 09.2023
- Maintained database systems to track and analyze operational data.
- Actively contributed to school-wide improvement efforts by serving on committees focused on curriculum design, staff development, and student support services.
- Completed rigorous readings as directed to support unit learning goals.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Observed packing operations to verify conformance to specifications.
- Frequently inspected production area to verify proper equipment operation.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Worked with industry professionals to further drive learning goals.
- Generated reports detailing findings and recommendations.
Territory Sales Manager
R.C DIESELS
01.2020 - 03.2021
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Spearheaded successful sales strategies for existing and new products across specified territory.
Inside Sales Manager
SIMPLILEARN
08.2018 - 12.2019
- Presented Ed Tech courses features to diverse audiences, applying consultative sales techniques to secure new contracts.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Implemented quarterly business reviews with major accounts to ensure continued satisfaction with products or services offered.
- Communicated product quality and market comparisons by creating sales presentations.
- Mentored junior team members on best practices for inside sales techniques, fostering a culture of continuous improvement within the department.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Championed the adoption of new technologies within the department, leading to increased efficiency and enhanced communication among team members.
Education
MBA - Marketing Management And Research
Alliance Business School, Alliance University
Bengaluru, India2018
BBA(H) -
NSHM Knowledge Campus, West Bengal University of Technology (Makaut University)
Durgapur, India2016
CBSE Class - 12th -
Dhanbad Public School, Jharkhand
Dhanbad, India2013
CBSE Class - 10th -
Dhanbad Public School, Jharkhand
Dhanbad, India2011
Skills
- Skilled communicator, able to interact and influence at all levels
- Administrative Support
- Able to perform at optimum level within a fast-paced environment and tight timeframes
- Good commercial and marketing knowledge
- Experienced in forging strong client relationships
- Highly numerate with well-honed negotiating and analytical skills
- Able to prioritize and organize workload
- A proactive team player
- Certified as Digital Marketing Professional and Advanced Excel
- Computer Skills - MS Office
- Punctual and Reliable
- Analytical Thinking
Internship
- COOKIFI, Bangalore, Sales Associate, 2 Months
- JAKSON LTD., Jharkhand, Sales and Marketing Division, 1 Month
- OUTLOOK INDIA Ltd., Kolkata, Customer Relationship Executive, 45 Days
Roles And Responsibility
- Coordinate sales projects to meet deadlines.
- Set and track sales target and KPIs.
- Execute Sales analysis, prepare sales reports and suggest improvements.
- Prepare monthly, quarterly and annual sales forecasts.
- Use customer feedback to generate ideas about new features or products.
- Research and discover methods to increase customer engagement.
- Ensure Sales, finance and legal policies and procedures are met.
- Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives.
- Assist and advise prospect students.
- Guiding students through the process of enrolling into a college.
- Research key customer wants and needs.
- Suggest solutions that answer clients' needs and wants.
Awards
- Participated in DIGITAL MARKETING workshop at IIMB.
- Participated in DESIGN THINKING workshop at IIMB.
- Participated in "Sustainable Tourism - A tool for Development" event organized by Government of Karnataka.
- ACAPELLA, Winner of National level inter college fest.
- Completed advanced Guitar Course.
Certification
- Business Analysis Training - LinkedIn Learning
- Customer Service - LinkedIn Learning
- Email Marketing Strategy and Optimization - LinkedIn Learning
- SEO for Social Media - LinkedIn Learning
- Marketing Essentials - LinkedIn Learning
Timeline
Senior Student Enrollment Advisor
QS Quacquarelli Symonds India Pvt Ltd
05.2021 - 09.2023
Territory Sales Manager
R.C DIESELS
01.2020 - 03.2021
Inside Sales Manager
SIMPLILEARN
08.2018 - 12.2019
MBA - Marketing Management And Research
Alliance Business School, Alliance University
BBA(H) -
NSHM Knowledge Campus, West Bengal University of Technology (Makaut University)
CBSE Class - 12th -
Dhanbad Public School, Jharkhand
CBSE Class - 10th -
Dhanbad Public School, Jharkhand
- Business Analysis Training - LinkedIn Learning
- Customer Service - LinkedIn Learning
- Email Marketing Strategy and Optimization - LinkedIn Learning
- SEO for Social Media - LinkedIn Learning
- Marketing Essentials - LinkedIn Learning
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