Abhishek Chakrawarti
Raipur
Summary
Hardworking relationship manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success several years of experience.
Overview
2
2
years of professional experience
Work History
Relationship Officer (CD Loan)
HDFC Bank (HDB Finance)
Raipur
10.2022 - Current
- Achievement of sales (Files and Volume) as per target of month
- Managing 10 stores to provided area of Raipur city
- Ensured the overall growth and success by deepening relationship with existing customers and new acquisitions
- Achievement of cross sale (ADLD, EW, EPP) targets of the month
- Achievement of term loan mandatory for incentive, through VYOMO calls
- Every month facing new challenges drives and I done my best
- Strong work ethic leading to jobs PERFOMED at the peak of PERFACTION.
- Analyzed client data to identify opportunities for cross-selling products and services.
- Maintained detailed records of all communications with clients, including emails, phone calls, meetings, ensuring accuracy at all times.
- Provided support during onboarding process for new customers as well as existing ones.
- Identified opportunities to improve customer service processes and procedures.
Store Manager
Gagan Mobile Shop
Raipur
2018 - 09.2022
- Assisted customers in locating products throughout the store and online.
- Provided exceptional customer service by greeting customers, answering questions, offering assistance with merchandise selection.
- Explained technical features and services associated with electronic items to customers.
- Adhered to all safety regulations while handling electrical equipment or appliances.
- Maintained cleanliness of work area and ensured proper organization of merchandise displays.
- Promoted additional services such as extended warranties and repair plans.
- Handled customer inquiries and complaints with professionalism, providing solutions that enhance satisfaction.
Education
Master of Arts - Sociology
Pt. Ravi Shankar Shukla University
Raipur Chhattisgarh01-2017
Bachelor of Arts - Economics, Hindi Literature, Sociology
Mahant Laxmi Narayan Das College Raipur
Raipur 01-2015
Shanskar Bharti H,Sc School
Raipur01-2009
Skills
- MS Office (Word, Excel and Power Point)
- Internet Applications
- Marketing knowledge
- Issue Resolution
- Sales Reporting
- Client acquisition
- Service assistance
- Customer Portfolio Management
- Effective customer communication
- Relationship Building
- Solution management
- Excellent Communication
- Product Knowledge
- Sales proficiency
Abridgement
- A focused professional with zeal to make a winning career in Sales and marketing.
- Endowed with a passion for winning as evinced through demonstrated excellence in the academic & extracurricular areas.
- Keen learner with constant zest to acquire new skills. Acquired practical knowledge through various trainings and academic projects.
- A strong communicator with the ability to interact effectively with people at all levels. Team player with a flexible and detail-oriented attitude.
Personal Information
Date of Birth: 06/15/92
marital Status Single
father Name -Late Nand Lal Chkarawarti
Monthr Name Seeta Devi Chakrawarti
Disclaimer
I hereby declare that the information above are true and correct to the best of my knowledge and belief.
Languages
- English
- Hindi
- Chhattisgarhi
Timeline
Relationship Officer (CD Loan)
HDFC Bank (HDB Finance)
10.2022 - Current
Store Manager
Gagan Mobile Shop
2018 - 09.2022
Master of Arts - Sociology
Pt. Ravi Shankar Shukla University
Bachelor of Arts - Economics, Hindi Literature, Sociology
Mahant Laxmi Narayan Das College Raipur
Shanskar Bharti H,Sc School
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