Abhishek Chattarki
Bangalore
Summary
AWS Cloud Support Engineer with 2 years of experience in managing and supporting cloud infrastructure on Amazon Web Services (AWS). Skilled in monitoring resources, resolving incidents, managing backups, performing routine maintenance, and ensuring high availability of cloud-based applications. Proficient in AWS core services such as EC2, S3, IAM, VPC, Load Balancer,Auto Scaling and CloudWatch. A quick learner with strong troubleshooting and customer support skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
AWS Cloud Support Engineer
Metamor Technology pvt.Ltd
Bangalore
06.2023 - Current
- Monitored health of AWS resources (EC2, RDS, S3) using CloudWatch and set alarms for thresholds.
- Provided L1/L2 support for cloud-related issues including connectivity, system performance, and backups.
- Managed EC2 instances including provisioning, starting/stopping, and OS patching.
- Configured IAM users, roles, and groups with proper access control policies.
- Performed S3 bucket configuration, versioning, and lifecycle management.
- Regularly created and restored RDS snapshots and managed database performance.
- Collaborated with the infra team to manage VPCs, subnets, and security groups.
- Logged incidents, performed root cause analysis, and ensured SLAs were met.
- Created snapshot schedules using AWS Backup and CloudWatch Events.
- Wrote a lightweight Bash script (triggered via Lambda) to tag and clean up old snapshots.
- Ensured backups met company RTO/RPO standards.
- Documented recovery steps and performed test restores monthly.
Education
Bachelor of Computer Applications -
IBVE
Bangalore06-2020
Diploma - Civil Engineering
BLDE
Vijayapura 06-2017
Skills
Cloud Platforms & Services:
- AWS EC2, S3, RDS, IAM, VPC, CloudWatch, Route 53
- AWS Console and AWS CLI Usage
Administration & Management:
- Basic Linux & Windows Server Administration
- Backup & Recovery (RDS snapshots, S3 lifecycle policies)
- Cloud Resource Monitoring & Optimization
- Security Groups & IAM Policy Management
Soft Skills:
- Strong Problem-Solving Attitude
- Excellent Communication & Documentation Skills
- Attention to Detail
- Reliable, Self-Motivated & Team-Oriented
Languages
kannada
First Language
English
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2
Certification
- AWS Certified Solutions Architect – Associate (Credential ID: AWSC3951)
Timeline
AWS Cloud Support Engineer
Metamor Technology pvt.Ltd
06.2023 - Current
Bachelor of Computer Applications -
IBVE
Diploma - Civil Engineering
BLDE
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