Abhishek Chatterjee
Kolkata
Summary
Focused professional with 7+ years of experience and proven knowledge of desktop technology, end-user support, and hardware engineering. Aiming to leverage my skill to successfully fill the System Administrator role at your company. Microsoft Certification ID: 989524258
Overview
10
10
years of professional experience
2025
2025
years of post-secondary education
Work History
System Administrator
Track & Trace (Sicpa - Swiss)
01.2021 - Current
- Installation of computer components, software (SAGE X3-Cloud), manage virtual server (ESXI and Hyper-V), technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
- Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
- Responsible for the maintenance, configuration, and reliable operation of computer systems and network servers
- Responsible for secure Firewall maintenance
- Maintaining close eye on SQL-Database only for reporting and troubleshooting
- Maintaining Active Directory, LDAP (Linux), CheckMK(Monitoring tool), Ansible and SPLUNK Enterprise
System Administrator
iMerit Technology Services
02.2017 - 10.2020
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations
- Perform data backups and disaster recovery operations
- Diagnose, troubleshoot, resolve hardware, software, or other network and system problems, and replace defective components when necessary
- Configure, monitor, and maintain email applications or virus protection software
- Confer with network users about how to solve existing system problems
- Perform routine network startup and shutdown procedures and maintain control records
- Maintain logs related to network functions, as well as maintenance and repair records
- Monitor the use of data files and regulate access to safeguard information in computer files
- Confer with users to discuss issues such as computer data access needs, security violations, and programming changes
- Document computer security and emergency measures policies, procedures, and tests
- Configure security settings or access permissions for groups or individuals
- Troubleshoot network or connectivity problems for users or user groups
- Analyze and report computer network security breaches or attempted breaches
- Maintain logs of network activity
- Maintaining Firewall CYBEROAM/SOPHOS device
- Implemented the Policy Rules, DMZ and Zone-Based Firewalling and Security Rules through the SOPHOS firewall device
- Troubleshooting Linux workstation, Domain join, group policies, and permissions
- BitLocker encryption and decryption creation of internal users, groups and file permissions
- Working on Network vulnerability application such as OpenVAS/Nessus
IT Executive
MG Tathya
01.2016 - 02.2017
- Monitor the system for equipment failure or errors in performance
- Notify supervisor or computer maintenance technicians of equipment malfunctions
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary
- Configure, monitor, and maintain email applications or virus protection software
- Analyze equipment performance records to determine the need for repair or replacement
- Perform routine network startup and shutdown procedures and maintain control records
- Maintain logs related to network functions, as well as maintenance and repair records
- Manage VMWARE ESXI (client/server)
- Manage Firewall hardware (CYBEROAM) rules and policies
Desktop Support Executive
Wipro Project-RASPL
09.2014 - 09.2015
- Oversee the daily performance of computer systems
- Answer user inquiries regarding computer software or hardware operation to resolve problems
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
- Prepare evaluations of software or hardware and recommend improvements or upgrades
- IT assets maintaining records as CMDB database
- Configuring Outlook Mail Account as well as taking Backup of Emails including address files
- Troubleshooting McAfee antivirus including patches, HIPS, and DLP
Education
executive pg programmer - data science
International Institute of Information Technology
Bachelor’s - hospitality, Food & Beverages
Pailan College of Management & Technology
Kolkata, West BengalHigher Secondary - Commerce
Pitts Modern School
Kolkata, West BengalAdvance Hardware & Networking Professional - undefined
IIHT
Kolkata, West BengalSkills
Networks
undefinedDisclaimer
I do hereby declare that above particulars of information and facts stated are true, correct and complete to the best of my knowledge and belief.
Personal Information
Date of Birth: 12/10/82
Timeline
System Administrator
Track & Trace (Sicpa - Swiss)
01.2021 - Current
System Administrator
iMerit Technology Services
02.2017 - 10.2020
IT Executive
MG Tathya
01.2016 - 02.2017
Desktop Support Executive
Wipro Project-RASPL
09.2014 - 09.2015
Bachelor’s - hospitality, Food & Beverages
Pailan College of Management & Technology
Higher Secondary - Commerce
Pitts Modern School
Advance Hardware & Networking Professional - undefined
IIHT
executive pg programmer - data science
International Institute of Information Technology
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