Summary
Overview
Work History
Education
Languages
Skills
Work Preference
Timeline
Generic
Abhishek Chauhan

Abhishek Chauhan

Inside sales Reperesentative
Bangalore

Summary

Driven Inside Sales Representative with a proven track record at Superfone, adept in CRM proficiency and resilience. Excelled in B2B sales and account acquisition, boosting sales targets by over 20%. Skilled in pipeline development and active listening, ensuring high customer satisfaction and retention.

Overview

2
2
years of professional experience

Work History

Inside Sales Representative

Superfone
Bengaluru, India
04.2024 - Current
  • Primary Responsibilities:
  • 1. Prospecting: Identify and research potential customers, and initiate contact via phone, email, or social media.
  • 2. Lead Qualification: Determine whether leads are a good fit for company's solution, and qualify them based on factors like budget, authority, and need.
  • 3. Demo and Presentation: Deliver product demos and presentations to showcase solution's value and features.
  • 4. Needs Analysis: Understand customer's pain points, goals, and requirements to tailor sales approach.
  • 5. Solution Selling: Align company's solution with customer's needs, highlighting its benefits and ROI.
  • 6. Objection Handling: Address customer concerns and objections, and provide solutions or alternatives.
  • 7. Closing Deals: Negotiate and close sales, ensuring customer satisfaction and meeting sales targets.
  • 8. Account Management: Build relationships with existing customers, upsell or cross-sell, and ensure customer retention
  • 9. Data Entry: Update CRM (Customer Relationship Management) software with customer interactions, sales activities, and pipeline updates.
  • 10. Sales Analytics: Monitor sales performance, pipeline growth, and conversion rates to optimize sales strategies.
  • 11. Collaboration: Work with cross-functional teams, such as Marketing, Customer Success, and Product Development.
  • 12. Stay Up-to-Date: Continuously learn about company's solution, industry trends, and competitor activity.

Sales Executive

Spark Studio
Bengaluru, India
02.2023 - 03.2024
  • Primary Responsibilities:
  • 1. Student Acquisition: Sell online courses, K12 programs, or educational services to students, parents, or guardians.
  • 2. Lead Generation: Generate leads through various channels like phone, email, social media, or in-person events.
  • 3. Needs Analysis: Understand students' educational goals, needs, and pain points to recommend suitable courses or programs.
  • 4. Sales Conversations: Conduct sales conversations via phone, email, or in-person to convert leads into customers.
  • 5. Objection Handling: Address concerns, doubts, or objections raised by students or parents.
  • 6. Closing Deals: Meet or exceed monthly sales targets by closing deals and enrolling students in courses or programs.
  • 7. Customer Support: Provide basic support to students, ensuring smooth onboarding process and resolving any initial queries.

Education

MBA - Marketing

Aims Institute
08.2022

BBA - Marketing Management And Research

Sharda University
05.2020

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Skills

  • Product Knowledge
  • Relationship Development
  • Upselling and Cross Selling
  • Customer Relationship Management
  • Email and Phone Etiquette
  • Relationship Building
  • CRM proficiency
  • Documentation And Reporting
  • Cold calling expertise
  • Sales expertise

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureCareer advancementFlexible work hoursWork from home optionPersonal development programs

Timeline

Inside Sales Representative

Superfone
04.2024 - Current

Sales Executive

Spark Studio
02.2023 - 03.2024

MBA - Marketing

Aims Institute

BBA - Marketing Management And Research

Sharda University

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Abhishek Chauhan Inside sales Reperesentative