Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Timeline
Generic

Abhishek Choubey

New Delhi

Summary

Skilled communicator with 19 years of cross-functional experience in sales management and client account management. Proven ability to enhance customer relationships and effectively manage escalations. Strong team player with a track record of leading teams to achieve organizational goals. Currently employed at House of Anita Dongre Ltd. (AND & Global Desi).

Overview

18
18
years of professional experience

Work History

Regional Sales Head

House of Anita Dongre
04.2022 - Current
  • Company Overview: Launched in 1995, the House of Anita Dongre comprises a portfolio of brands namely AND (western wear brand for women), Global Desi (boho chic brand for women) and the luxury brand Anita Dongre offering bespoke bridal, couture, luxury prêt (Grassroot), menswear and handcrafted gold
  • Website: [not provided]
  • Responsible of Store EBITDA/Zone Ebitda - (P&L)
  • Assessing Franchisee/partners Business & ensure Profitability
  • Expansion Plan – Site Visit / Market Survey / Rent finalized / Business Plan
  • AOP Plan store wise City wise
  • Weekly Sales Review with Area Sales Managers
  • Weekly Meeting with Other Stake Holders
  • 2- Area Sales Manager report to me directly
  • Handling the large team of 80 associates
  • Currently Handle Entire NORTH & Some part of West - with 25 Doors
  • Both Brand (AND & Global Desi)
  • Managing few Doors of West as well MP/CG State
  • Launched in 1995, the House of Anita Dongre comprises a portfolio of brands namely AND (western wear brand for women), Global Desi (boho chic brand for women) and the luxury brand Anita Dongre offering bespoke bridal, couture, luxury prêt (Grassroot), menswear and handcrafted gold
  • Website: [not provided]
  • Recruited, trained, coached, mentored, and evaluated a team of regional sales representatives.
  • Participated actively in industry conferences and seminars for knowledge sharing purpose.
  • Analyzed regional sales performance data to develop actionable insights.
  • Resolved customer complaints regarding sales and service.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Conducted regular market research to identify customer needs and preferences.
  • Conducted market research and reported on competitors.
  • Hired and motivated high-performing sales team.
  • Developed and managed regional sales program and market operations.
  • Developed strategies and plans for regional sales growth.

Area Sales Manager

House of Anita Dongre
06.2013 - 04.2022
  • Responsibility to ensure adherence store SOP on Store level & ensuring to execute all SOPs set by Company
  • Manage Top & Bottom Line Profitability
  • Handle Delhi NCR/Punjab zone
  • Marketing Intelligence
  • Ensuring to Achieve Planned Numbers
  • DSR execution & tracking to all top Management
  • Monitoring sales team performance, analyzing sales data, periodical forecasting and reporting to zonal heads
  • Responsibility of Full Price Sell Thru benchmark @ 65%
  • Analyzing Stock category mix
  • Weekly Sales Review with Store Manager & Team assess Challenges and execute solutions
  • Monthly Sales review for way forward
  • Custodian in DAILY- WEEKLY & MONTHLY inventory
  • Ensuring Stock transfer as per planned sell thru and contribution
  • Handling customer issue & challenges
  • Overall responsible for service operations & improvements for smooth functioning
  • Ensuring Best Customer Service for retention and enhanced sales
  • Hiring, Development & Retaining Store Team
  • Managing, training and motivating existing sales team to drive revenue growth
  • Handling OMNI Channel Store Business (FYND, TATA Quick, Myntra)

Store Manager

House of anita Dongre
Delhi
02.2011 - 05.2013
  • Resolved customer complaints in a timely manner.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Monitored employee performance and identified performance gaps for corrective action.

Store Manager

PJL Clothing
06.2009 - 11.2010
  • Company Overview: (Pepe Jeans London)
  • Ensure top quality service provision via consistent supervision of team members
  • Hold on stock shrinkage
  • Ensure to Achieve nos against set store Target
  • Providing Staff training
  • Ensure to send all Report to concern department on correct time line
  • Ensuring flawless in store VM
  • Ability to work shifts evening, weekends and their week off as per day potential
  • Mailing daily closing report
  • Closely monitoring staff Performance & their KPIs
  • Handling customer Complain
  • Responsible for team Grooming standard as per Company Policy
  • (Pepe Jeans London)

Asst. Store Manager

Raymond
12.2006 - 05.2008
  • Company Overview: (Park Avenue)
  • Connecting well with the customers, giving them the best customer service of what they need
  • Achieve individual monthly Target
  • To assist the manager in keeping everything under control & smooth functioning of store operations
  • Manage to store in absence of Store Manager
  • Resolve quickly any complaint or issue
  • Responsible to ensure refilling & stock counting on Daily basis
  • (Park Avenue)

Education

B.COM - Account (Hons)

Veer Kuwar Singh University
Ara
01.2008

Senior Secondary -

JJ College
01.2004

Higher Secondary -

Dilian High School
Dehri on Sone
01.2002

Skills

  • Skilled communicator
  • Exceptional presentational skills
  • Cross functional experience
  • Sales management
  • Service/client account management
  • Customer relationship management
  • Escalation management
  • Team worker

Accomplishments

  • Best Sales Manager - EXTRAMILER in Profitability/Sales (FY -21-22)
  • EXTRAMILER in Profitability (FY -18-19)
  • Highest revenue generating store in tenure @ Global Desi Pacific Mall (2014)

Languages

  • English
  • Hindi

Personal Information

  • Date of Birth: 04/04/86
  • Marital Status: Married

Timeline

Regional Sales Head

House of Anita Dongre
04.2022 - Current

Area Sales Manager

House of Anita Dongre
06.2013 - 04.2022

Store Manager

House of anita Dongre
02.2011 - 05.2013

Store Manager

PJL Clothing
06.2009 - 11.2010

Asst. Store Manager

Raymond
12.2006 - 05.2008

B.COM - Account (Hons)

Veer Kuwar Singh University

Senior Secondary -

JJ College

Higher Secondary -

Dilian High School

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Abhishek Choubey