Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ABHISHEK CK

ORERATION REPRESENTATIVE
Bengaluru

Summary

Driven Operations Representative with a proven track record at Concentrix, enhancing customer satisfaction and employee performance. Expert in Training Management and Customer Relations, I spearheaded initiatives that optimized operations and strengthened client loyalty. Achieved notable improvements in productivity and operational efficiency through strategic planning and effective communication.

Overview

1
1
year of professional experience

Work History

Operations Representative

Concentrix
08.2023 - Current
  • Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
  • Improved employee performance, implementing training programs and conducting regular performance reviews.
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Reviewed operations reports to understand numbers and trends.
  • Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
  • Managed internal operational standards and productivity targets.

Education

BCom (Hons) Finance And Accounting -

Ramaiah University Of Applied Sciences
Bengaluru, India
04.2001 -

Skills

Project Scheduling

Scheduling Management

Training Management

Human Resources

Customer Relations

Management

Languages

English
Bilingual or Proficient (C2)
kannada
Bilingual or Proficient (C2)
Hindi
Advanced (C1)

Timeline

Operations Representative

Concentrix
08.2023 - Current

BCom (Hons) Finance And Accounting -

Ramaiah University Of Applied Sciences
04.2001 -
ABHISHEK CK ORERATION REPRESENTATIVE