Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ABHISHEK CK

ORERATION REPRESENTATIVE
Bengaluru

Summary

Driven Operations Representative with a proven track record at Concentrix, enhancing customer satisfaction and employee performance. Expert in Training Management and Customer Relations, I spearheaded initiatives that optimized operations and strengthened client loyalty. Achieved notable improvements in productivity and operational efficiency through strategic planning and effective communication.

Overview

1
1
year of professional experience

Work History

Operations Representative

Concentrix
08.2023 - Current
  • Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
  • Improved employee performance, implementing training programs and conducting regular performance reviews.
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Reviewed operations reports to understand numbers and trends.
  • Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
  • Managed internal operational standards and productivity targets.

Education

BCom (Hons) Finance And Accounting -

Ramaiah University Of Applied Sciences
Bengaluru, India
04.2001 -

Skills

Project Scheduling

Languages

English
Bilingual or Proficient (C2)
kannada
Bilingual or Proficient (C2)
Hindi
Advanced (C1)

Timeline

Operations Representative

Concentrix
08.2023 - Current

BCom (Hons) Finance And Accounting -

Ramaiah University Of Applied Sciences
04.2001 -

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ABHISHEK CK ORERATION REPRESENTATIVE