Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Abhishek D

Abhishek D

Bangalore, Karnataka

Summary

To achieve high career growth through a continuous learning process and keep myself dynamic, visionary and competitive with the changing scenario of the world.

Also to exploit my potential, to excel in the area of my preview and implement my knowledge into the practical world so to help the organization in the accomplishment of its goal.

Overview

9
9
years of professional experience
5
5
years of post-secondary education
4
4
Certifications

Work History

Payments Processor

HSBC
03.2021 - Current
  • Onboarding Corporate Clients onto GBS platform and maintaining their charges.
  • Preparing Operational Reports and review monthly charges and Bills.
  • Maintenance of customer account information on database by updating and cancelling the customer accounts.
  • Resolving the billing related issues and investigating of the escalated issues being received from business and providing an complete resolution.
  • Supporting CMB Clients for Bermuda,Canada and USA.

Sales Consultant

Great Learning Ed Tech Company
01.2020 - 02.2021
  • Created detailed sales presentations to communicate product features and market data.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.

Business Development Associate

Think And Learn Pvt LTD
08.2019 - 11.2019
  • Negotiated contracts and closed sales with new and existing clients.
  • Developed business pipeline using cold and warm techniques.
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
  • Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.

Support Engineer

Hewlett Packard Enterprise
09.2015 - 10.2015
  • Implemented technical solutions to solve customer issues and increase satisfaction.
  • Connected to computer of client using remote link to install programs and applications.
  • Monitored systems in operation and quickly troubleshot errors.

Education

MBA - Finance

Jain University
Bangalore
05.2017 - 06.2019

BBA - Marketing

New Horizon College
Bangalore
03.2012 - 06.2015

Skills

    Investigations and Transaction

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Certification

Anti-Money Laundering Concepts: AML, KYC and Compliance from Udemy

Timeline

Payments Processor

HSBC
03.2021 - Current

Sales Consultant

Great Learning Ed Tech Company
01.2020 - 02.2021

Business Development Associate

Think And Learn Pvt LTD
08.2019 - 11.2019

MBA - Finance

Jain University
05.2017 - 06.2019

Support Engineer

Hewlett Packard Enterprise
09.2015 - 10.2015

BBA - Marketing

New Horizon College
03.2012 - 06.2015

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Abhishek D