Abhishek Das

• Utilized SQL to analyze and manage the team's workload efficiently, optimizing task allocation and resource utilization
• Leveraged Excel to create comprehensive reports and dashboards, serving as the main communication channel between stakeholders and management for daily updates
• Employed Tableau to visualize and present data insights effectively, enabling seamless administration of work in the mobile department and enhancing collaboration with the operations team
• Developed Python scripts to automate data processing, enabling timely responses to information requests from auditors and regulators
• Demonstrated expertise in SQL, Excel, Tableau, and Python to showcase optimized performance results to regulatory bodies and executive management
• Provided technical guidance and mentoring to Operations Executives, empowering them to leverage SQL and Python in their daily tasks efficiently
• Defined, planned, and coordinated data gathering and analysis to support the launch of new projects, ensuring effective project management

By skillfully employing SQL, Excel, Tableau, and Python, I have contributed to streamlining operations, improving reporting capabilities, and supporting data-driven decision-making at Amazon India

• Utilized SQL to analyze and manage the team's workload efficiently, optimizing task allocation and resource utilization
• Managed 125 members of production team and 3 members of core team including developers and IT - Support Team
• Leveraged Excel to create comprehensive reports and dashboards
• Optimize operations through continuous process improvement
• Overall smooth work flow of the Digitization of client records in a high secure environment
• Confidentiality as per the Company Policy
• Expertise in project deliveries within the specified
• Budget limits along with the client satisfaction
• Hit and exceeded the production as per client's requirements

Achievements

• Implementing a robust data validation process, which resulted in a substantial reduction of data errors and inconsistencies
• Deft in handling overall functioning of SOP’s & Handling SLA’s
• Provide support/assistance to other team members
• Manage the creation of and development of SOP regularly, ensuring that it is up to date while identifying areas for improvement and proposing solutions
• Assess client needs, identified document requirements to achieve business objectives
• Experience on Vendor management, Customer handling skills, Risk management and Client consultant roles