ABHISHEK DASS
New Delhi
Summary
Seeking opportunity with organization that fosters personal and professional growth, allowing to enhance skills and knowledge while contributing to achievement of company objectives.
Overview
10
10
years of professional experience
Work History
Supply Associate (Mobility Department)
Euler Motors Pvt. Ltd
01.2023 - Current
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Tracked orders and notified customers of status or potential delays.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Implemented and developed supply chain strategies to optimize efficiency.
- Created reports to provide insights into logistics operations and performance.
- Built and established relationships with staff and vendors.
- Devised routing plans and schedules to facilitate safe and timely delivery of goods.
Team Leader - Last Mile (Operations -Warehousing)
Cmunity Innovations Private Limited
01.2022 - 06.2022
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
- Improved operational workflows, enabling team to handle increased workloads without compromising quality.
- Motivated team members to surpass their targets, recognizing and rewarding their achievements.
Operation executive
Watsoo Express Pvt. Ltd.
09.2020 - 01.2021
- Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
- Coordinated logistics activities, ensuring timely delivery of products and services to clients.
- Reduced operational costs through effective resource allocation and management.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Operation Manager
Nimbus Xpress
08.2017 - 01.2020
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Increased profit by streamlining operations.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Assisted in recruiting, hiring and training of team members.
Operation executive
Shippr Technologies
02.2017 - 08.2017
- Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
- Developed strong relationships with vendors, improving collaboration and negotiation outcomes.
- Coordinated logistics activities, ensuring timely delivery of products and services to clients.
- Optimized supply chain processes for increased efficiency and cost savings.
- Reduced operational costs through effective resource allocation and management.
- Streamlined operations by implementing efficient processes and systems.
Shopper
Grofers India Pvt Ltd
05.2015 - 01.2017
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Selected best-quality perishable items such as meat and produce.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Conducted price checks for customers, establishing trust and enhancing their overall experience.
- Verified each item matched order sheet's description.
- Supported colleagues during peak periods by stepping in to assist with various tasks as needed.
- Retrieved customer's order after payment, and assisted with transport to vehicle.
- Reported order discrepancies to team leader or other manager.
Supervisor
Simar Infrastructures Ltd.
01.2015 - 08.2015
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Education
Bachelor of Arts - B A (Programme)
Moti Lal Nehru Collage University of Delhi, India
South Campus 07.2013
Senior Secondary -
Govt. Boys Senior Secondary School.
R K Puram New Delhi05.2010
Higher Secondary -
Govt Boys Senior Secondary School.
R K Puram, New Delhi05.2008
Skills
- Ability to work in new challenging environment
- Attitude to share information and new knowledge
- Priority to innovation and quality
- Punctual and disciplined
- Good communication skills
- Employee Motivation
- Staff Management
- Operations Management
Languages
English, Hindi & Punjabi
Personal Information
- Father's Name: Mr. Samson Dass
- Date of Birth: 02/17/1993
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
Playing cricket, travelling & listening song
Disclaimer
I hereby declare that all the information mentioned above is true to the best of my knowledge and belief.
Timeline
Supply Associate (Mobility Department)
Euler Motors Pvt. Ltd
01.2023 - Current
Team Leader - Last Mile (Operations -Warehousing)
Cmunity Innovations Private Limited
01.2022 - 06.2022
Operation executive
Watsoo Express Pvt. Ltd.
09.2020 - 01.2021
Operation Manager
Nimbus Xpress
08.2017 - 01.2020
Operation executive
Shippr Technologies
02.2017 - 08.2017
Shopper
Grofers India Pvt Ltd
05.2015 - 01.2017
Supervisor
Simar Infrastructures Ltd.
01.2015 - 08.2015
Bachelor of Arts - B A (Programme)
Moti Lal Nehru Collage University of Delhi, India
Senior Secondary -
Govt. Boys Senior Secondary School.
Higher Secondary -
Govt Boys Senior Secondary School.
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