Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic
Open To Work

Abhishek Datta

Kolkata

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Hub In-chargeAssistant Store ManagerWarehouse AssociateSales OfficerMarket Development Manager

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-Site
Location: Kolkata, India
Open to relocation: Yes

Salary Range

₹45000/yr - ₹200000/yr

Important To Me

Career advancementTeam Building / Company RetreatsPersonal development programs

Summary

Pursuing a career in SCM/Operation with 6+ years' experience in Supply Chain Management, Quick Commerce and Logistics. Having an adept understanding of inlaying processes with respect to Inventory Management, Order Management, Reverse Logistics, Purchase Orders, Sales forecasting and Product Penetration, I am looking forward to leveraging my skills and knowledge in a competitive organization, thereby contributing to its overall growth and catalyzing career enhancement.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Hub In-charge

Spencers
Kolkata, India
06.2025 - Current
  • Successfully led a team of 45 store personnel and delivery personnel in daily operations.
  • Streamlined store operations with the utilisation of automated systems and technology.
  • Managed all inventory levels, and ensured timely ordering and stocking of products.
  • Managing the payout and daily roster of pickers and riders, along with the recruitment of new employees.
  • Achieving all KRAs of in-full, breach percentage, OTD percentage, cycle count, and LL rate.
  • Oversaw daily operations of hub, coordinating logistics and optimising workflow efficiency.

Assistant Store Manager

Blinkit
Kolkata, India
09.2024 - 06.2025
  • Operational Leadership: Direct and oversee the completion of 3 GRNs (Goods Receipt Notes) for over 12,000 SKUs within stringent Turnaround Time (TAT) metrics, ensuring smooth operational flow despite resource constraints.
  • Inventory Control: Manage and supervise the systematic inbound process of all SKUs via HHD (Handheld Devices), ensuring real-time stock accuracy, optimised stock placement, and minimised discrepancies.
  • Vendor Management & Coordination: Facilitate daily communication with diverse third-party vendors (e.g. pest control, cold room/freezer servicing, security, and safety vendors, ensuring that all store operations are maintained without disruption.
  • Staff Supervision & Development: Spearhead recruitment, onboarding, and continuous training programmes for new hires, equipping them with the necessary skills to efficiently utilise operational systems and HHD devices for peak productivity.
  • Customer Experience Optimisation: Drive customer satisfaction by maintaining rigorous PPI (Product Pickup Indicator) standards of 15 seconds, ensuring hygienic, on-time delivery of over 2,100 daily orders, with enhanced operational efficiency.
  • Team Performance Management: Lead daily team performance reviews, monitoring key metrics such as PPI, IPH (Items Per Hour), cycle count, unique audit locations, and store cleanliness to ensure alignment with store performance objectives.
  • Safety & Compliance Oversight: Ensure compliance with all safety and quality protocols across the store, conducting regular checks to guarantee both staff and customer safety, and well-being.
  • Cross-Department Collaboration: Collaborate with key stakeholders in Operations and Finance to align departmental objectives, and optimise overall store performance.
  • Rider Operations & Management: Handle the logistics and operational support of 145 riders, including roster management, resolution of payment/app issues, troubleshooting cash pendencies, and accidents, while onboarding new riders to replace inactive personnel.
  • Roster & Shift Management: Develop and manage weekly shift schedules across three shifts of nine hours each to ensure continuous store operations and alignment of employee productivity.

Warehouse Associate

Stockarea
Chennai, India
01.2023 - 06.2024
  • Successfully managed 30+ clients and supported logistics operations with a team of 8 staff members.
  • Developed and implemented SOPs and KPIs to ensure efficient day-to-day operations.
  • Established key relationships with multiple 3PL, suppliers, customers, and other stakeholders.
  • Improved supply chain processes to reduce shipping and delivery times by 20%.
  • Utilized various software systems to track shipments and inventory.
  • Developed and implemented strategies to reduce costs and improve efficiency.
  • Resolved supply chain issues in a timely and efficient manner.
  • Coordinated and managed the delivery of goods to customers.
  • Responsible for the negotiation of transport rates.
  • Monitored the performance of third party logistics providers.
  • Monthly billing of 30+ clients for the services provided for every month.

Sales Officer

Ajio, Reliance
Kolkata, India
04.2021 - 05.2022
  • Sales Recruitment & Onboarding: Spearheaded the acquisition and onboarding of key retailer and wholesaler accounts, fostering strong, long-term relationships while driving product adoption and engagement on the Reliance B2B platform.
  • Market Intelligence & Data Management: Executed targeted field visits to validate and enhance the retailer database, ensuring up-to-date, actionable insights for strategic decision-making within the designated territory.
  • Client Relationship & Issue Resolution: Managed buyer interactions and proactively resolved disputes, ensuring smooth product delivery and high satisfaction levels to strengthen customer loyalty and retention.
  • Negotiation & Reporting: Led negotiations to restructure loan repayments, optimizing financial terms for clients; prepared and delivered comprehensive daily activity reports to track sales progress and performance metrics.

Market Development Manager

Udaan.com
Kolkata, India
09.2017 - 04.2021
  • Sales Target Achievement & Execution: Consistently delivered on sales targets and adhered to process timelines, driving revenue growth through effective sales strategies.
  • Brand Messaging & Buyer Engagement: Effectively communicated the company's vision and policies to prospective buyers, aligning their goals with the platform's offerings to drive conversions.
  • Strategic Relationship Building: Cultivated and nurtured deep trade relationships with buyers through face-to-face market visits, leveraging these connections to meet and exceed sales targets.
  • Buyer Partnership & Growth: Collaborated closely with buyers and business owners, providing tailored solutions that supported mutual growth and enhanced platform utilization.
  • Issue Resolution & Customer Satisfaction: Proactively managed buyer communications, resolving disputes and product delivery issues to ensure a seamless experience and high customer retention.

Education

Global Master Certificate - Integrated Supply Chain Management

Michigan State University
Remote
09-2022

MBA - Marketing and Sales

Amity University
Kolkata, WB
01-2017

B-TECH - Applied Electronics and Instrumentation Engineering

Future Institute of Engineering & Management
Kolkata, WB
01-2015

Class XII -

SUDHIR MEMORIAL INSTITUTE
Kolkata, WB
01-2011

Class X -

ADITYA ACADEMY SECONDARY
Kolkata, WB
01-2008

Skills

  • Teamwork
  • Process improvement
  • Inventory management
  • Cost reduction
  • Logistics coordination
  • Time management
  • Warehouse Operations
  • Handling multiple tasks
  • Last Mile
  • Project Management
  • Customer satisfaction
  • Training development

Certification

  • International Human Rights Council of India, 2021
  • Certification on Advanced Excel from NIIT

Accomplishments

  • Successfully completing a Government Project for Smart Parking solution, Kolkata.
  • Letter of Appreciation from Hyundai Motor India Limited.

Languages

English
Advanced
C1
Bengali
Proficient
C2
Hindi
Advanced
C1
French
Beginner
A1

Timeline

Hub In-charge

Spencers
06.2025 - Current

Assistant Store Manager

Blinkit
09.2024 - 06.2025

Warehouse Associate

Stockarea
01.2023 - 06.2024

Sales Officer

Ajio, Reliance
04.2021 - 05.2022

Market Development Manager

Udaan.com
09.2017 - 04.2021

MBA - Marketing and Sales

Amity University

B-TECH - Applied Electronics and Instrumentation Engineering

Future Institute of Engineering & Management

Class XII -

SUDHIR MEMORIAL INSTITUTE

Class X -

ADITYA ACADEMY SECONDARY

Global Master Certificate - Integrated Supply Chain Management

Michigan State University

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