Summary
Overview
Work History
Education
Skills
Professional Achievements
Languages
Timeline
Generic
Abhishek Dayma

Abhishek Dayma

Summary

Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 5+ years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.

Overview

5
5
years of professional experience

Work History

Inflight Supervisor

Akasa Air
08.2022 - Current
  • Service oriented, enhancing customer experience with airlines, well aware of policies and procedures, coordination with other airport services department to carry smooth flight operations
  • Assessed and responsively adjusted to dynamic field conditions to provide personnel with clear and strategic leadership.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Cabin Crew

Goair.ltd
04.2019 - 03.2022
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Oversaw maintenance of all required equipment and sent it out for required services.
  • Cross-trained shift staff in various tasks by rotating assignments on frequent basis.
  • Enforced lost and found procedures for any items inadvertently left behind by travelers.
  • Followed company regulations and rules to promote safe environment for travelers and employees.
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Resolved passenger conflicts and medical emergencies during flights.

Customer Service Executive

SpiceJet.ltd
07.2018 - 02.2019


  • Developed working relationships with internal and external customers while assisting with account management duties
  • Performed as turnaround cordinator,load and trim , assistance flight dispatcher , operations coordinator.
  • Worked with different allocations to run smooth and timely flight operations.
  • Representative of operator at DGCA office for renewal of flight crew License.

Education

B.sc(Industrial Science) -

YCMOU
08.2017

Aircraft maintences engineer -

Thakur institute of aviation technology
07.2017

Skills

  • Communication Skills
  • Leadership
  • Computer skills
  • Adapatable
  • Operations Planning
  • Records Management

Professional Achievements

  • Best Grooming Award

Recognised as dedicated employee in maintaining grooming protocols and standards as per organisation's policy.


  • Best Trainee Crew

Appreciated for being optimistic and effective identity for leading and managing team of trainee cabin crew during inflight services .

Languages

English
Hindi
Marathi

Timeline

Inflight Supervisor

Akasa Air
08.2022 - Current

Cabin Crew

Goair.ltd
04.2019 - 03.2022

Customer Service Executive

SpiceJet.ltd
07.2018 - 02.2019

B.sc(Industrial Science) -

YCMOU

Aircraft maintences engineer -

Thakur institute of aviation technology
Abhishek Dayma