With over 20 years of experience in Quality Assurance & Control, System Implementation, and Production Operations across FMCG industries, I specialize in implementing HACCP, FSSC 22000, ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and KORE (Coca Cola Operating Requirement) Techniques. My expertise lies in identifying cost reduction opportunities, conducting tests including validations, Change Management, Regulatory Compliances evaluation & compliances, Supplier audits & evaluation, Quality Culture establishment and executing successful cost-benefit analyses. Through effective leadership, I have consistently met quality & production targets by managing teams efficiently and streamlining processes to enhance overall plant efficiency. Noteworthy is my 3-month assignment in Nepal, focusing on Efficiency & Systems Improvement, showcasing my commitment to driving operational excellence.
Implemented regulatory dashboards for PDW units across North.
New facility onboarding was completed for packaged drinking water and carbonated water within timelines and as per the demand plan.
Ensured regulatory compliance across North units for BIS, FSSAI, PCB, and LMR requirements and changes.
Over 50% reduction in consumer concerns in the past 2 years
One of the facilities was awarded a certificate of excellence by BIS for sustaining quality over the years.
Capability improvement of facility manpower with respect to the training of key persons on FOSTAC, regulatory changes, and new requirements, and the implementation of the same.
Quality Assurance Manager
Hindustan Coca-Cola Beverages Pvt. Ltd.
09.2003 - 02.2022
Key Result Areas: Production Operations / Process Enhancement
Monitoring production related tasks including planning, control & troubleshooting for achieving the planned periodic schedules and process control; appraising the prevalent production systems/ processes, identifying loopholes, undertaking result-oriented measures for alleviating them & documenting the same
Overseeing production status, procedures and systems followed in production to ensure compliance norms; developing new process concepts for production optimization, yield improvement and developing guidelines for the sequencing of manufacturing activities Quality Assurance & Control / Auditing
Maintaining quality standards as per HACCP/ISO 22000/FSSC 22000, ISO 9001, ISO 14001 & Coca Cola Operating Requirements (KORE) & other quality aspects; monitoring implementation of 5S techniques for process
Implementing an internal audit program and corrective action program in response to the Audits (internal & external third party audits); carrying out Internal Audits & coordinating with third party external audits for systems Value Engineering
Coordinating with engineering activities to develop plus apply standardized design criteria & production requirements for parts & equipment; reducing of cost per case for miscellaneous consumables
Analyzing product design data to determine conformance to established design selection criteria, use of standardized parts equipment and additionally design-to-cost ratio Team Management
Leading a team of 10 members and attaining the quality & production targets
Creating and sustaining a dynamic environment that fosters the development opportunities and motivates the high performance amongst the team members Highlights:
Served as Coordinator, monitored implementation, and obtained plant re-certification for ISO 9001:2008, FSSC22000, KORE, etc.
Functioned as the ISO 22000 Food Safety Team Leader and received plant certification for FSSC 22000.
Established key performance indicators for evaluating the effectiveness of the company's quality management system.
Efficiently provided assistance in receiving ISO 14001:2004 Re-certification during 2007
Played a vital role in streamlining existing processes like CIP (Cleaning in Place) and reduced time involved in the same through standard SOP
Significantly increased plant efficiency by streamlining changeover timing, standardizing start-up and shutdown timings, focusing on Root Cause Analysis for reducing downtime, and timely implementation of CAP.
Visited Nepal for 3 months for Efficiency & Systems Improvement (Provided trainings to plant associates on increasing productivity, working on focus areas, awareness on QC techniques, Food Safety, etc. )
Received Recipient of Associate of the Month Trophy from Plant Management in 2007, 2009 Course Attended:
Completed ISO 9001:2000 Lead Auditor Course (IRCA Certified) conducted by Quality Growth Services (QGS)
Education
B.Tech/B.E. - Bio-Chemistry/Bio-Technology
Jadavpur University
Kolkata
01.2003
12th - English
CBSE
01.1997
10th - English
CBSE
01.1995
Skills
Quality Management
Quality Assurance
Quality Audit
Production Operations
Manufacturing Operations
Project Management
Risk Management
Quality Assurance Manager
FSMS / FSSC 22000
5S
Six Sigma (Green Belt)
Food Safety
Food Microbiology
Customer Quality
Supplier Quality Assurance
Team Management
Culture Building
Certification
Green Belt Six Sigma
Distillery Processes & QC Checks
ISO 9001:2000 Lead Auditor Course (IRCA Certified)
Awareness Training On ISO 22000:2018 With HACCP & GMP